So... It seems that the user who won the very first time and who didn't answer any of my messages had actually added the game to his steam account without marking it as received, all the while I was waiting for the reroll to happen... I'm going to contact support to see what's to do in this situation.
Sorry again for the issue.
Can you please send the key?
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Oh, can you please reroll? Already got the game in another GA, sorry!
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Ok thanks, I'll ask for a reroll
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Hi, can you please reroll?
Already got the game
https://www.steamgifts.com/giveaway/VcL7Z/house-of-1000-doors-family-secrets-collectors-edition
Thanks
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Sure, I'll ask for a reroll :)
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I have received today a key from this giveaway (ended 1 month ago)
When i redeem it on steam i get a message saying the key is already activated on another account. I will mark it as not received, sorry,
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Hey, very sorry about this, I don't know what happened, going to look into it.
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So... It seems that the user who won the very first time and who didn't answer any of my messages had actually added the game to his steam account without marking it as received, all the while I was waiting for the reroll to happen... I'm going to contact support to see what's to do in this situation.
Sorry again for the issue.
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So apparently the support team suspended the guy... Sorry again for the inconvenience. I hope you'll win next time around.
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