ty

Gracias ^_^

Hello Arceusdong

If the winner didn't reveal the key, you should request a new winner.
Let me quote the FAQ:

What should I do if the winner of my giveaway has not redeemed their gift, and I'm unable to get into contact with them?

• If you've been unable to reach the winner of your giveaway using email and Steam after one week of your giveaway ending, and they have not yet activated or redeemed any keys or gifts you attempted to send, please contact support to request a new winner. When creating a ticket, we ask you to include data that suggests you made an adequate attempt to contact the winner, such as screenshots of emails, friend requests, or gifts pending on Steam. If the request is approved, a new winner will be generated by the site.

Please also note that if a winner is suspended, you can request a reroll.