Alawar Entertainment Inc. [developer] 5 minutes ago
Guys, we just revoke "stolen keys", they will be changed to another ones, OFFICIAL! Please, write us down on keys@beholder-game.com with your revoked key
From a forum post in discussion page :)
You are all thiefs here appearently, shame on you
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Apparently keys are removed on IGS so no way to tell what they were.
And what https://www.steamgifts.com/user/Dro2o posted it makes it seems people who got the free "stolen" key it does not apply for,
but only those that got revoked by accident.
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I still see my key there, also it's yet to be revoked from my account.
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It is necessary to write the letter with the indication of my key, then they will replace it with another? Or not?
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I just sent an email to them with my key, will see what they do.
Never hurts to try, not like they can revoke it again.
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No clue mate, it's all a mystery to me as everyone else at this point.. Give it a shot, won't hurt :)
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first : Revoked key "Beholder Beta" (i think this one from official)
second: Revoked key From IGS Store
:/ now dev said "stolen keys" !!!
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He is even hanging out people in public for it.
http://steamcommunity.com/profiles/76561198254632411/recommended/475550/
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stolen key? what? its their fault
what a retards, they blame customers for "stolen" keys? Rly?
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It is IGS's fault, not theirs. And grey market was selling their keys, taken from IGS for free, at cheap prices damaging their sales.
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He still didin't stole it, if I go into a store and they offer me a free item... They police shouldn't be calling me later accusing me of theft. :)
My key from IGS is still on my acc, im not as much of a thief then?
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IGS stole them. IGS didn't pay them for all the keys they lost. Anyway maybe they should have used another better word. Tho they have to be really angry and expecting tons of criticism.
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Then IGS is the theif, not the customer that is getting accused :)
So that's abit unfair for the person.
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They called the keys "stolen", not the customers "thiefs", though. If you go into a store a buy an item that was stolen, it's still a stolen item.
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I suppose.
Nah can't agree, if the pricetag is 0$ and you checkout at the cashier as they show it as a promotion it's far out of your knowledge knowing that the goods would be stolen and the shop playing a trick.
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Sorry, I don't see your point :S What does it matter if you know or not?
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The supplier should inform about such things, don't ya think?
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You're trying really hard to paint the devs out as bad guys, and you're forcing their phrasing pretty hard to make your point. Keep in mind the developers are Russian and that any miscommunications are far more likely accidental than intentional, given that they haven't in any way indicated hostility or disrespect toward the consumers elsewhere.
Besides, stolen goods always run the risk of being repossessed, so your entire sentiment is baseless.
If a purchase was not legal, then you have no legal rights to the property [since rights of ownership were never actually legally transferred].
If the individual did not know the goods were stolen, then the goods are returned to the owner and the individual is not prosecuted. [>>]
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Sooth, no offense seriously... But as much languange barriers as there might be with Russians I do sometimes have a hard time to understand what you are trying to explain because you are really trying hard to use the most uncommon and advanced words known to a non native English speaker :(
Anyway, im not trying to point at the developer as bad guys.. If that's how you've judged it, that isn't the point.
I might just be upset with too many dev misstakes lately on Steam, hence why you think im on a witchhunt or something :D
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You must remember though, that people rarely learn from the mistakes of others, they need to make their own :P
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They seemed to solved it very fast atleast which is a good sign! ( :
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you are really trying hard to use the most uncommon and advanced words known to a non native English speaker
While I do use words for accuracy, rather than intentionally being confusing by utilizing only words familiar to those of minimal language education, in this instance I didn't use a single word that isn't very, very, very basic English. o.O;
Anyway, im not trying to point at the developer as bad guys..
You're right, I offered my assessment in unnecessarily rigid phrasing. My apologies for making indications toward your intentions, though it was certainly my strong impression that you were engaging a bit too much in tunnel vision. :X
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Take it as a compliment, id love to be as good in English aswell.. Im jelaous :(
Nah it's all okay, don't apologise at all my friend :) !!
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First: the multiple giveaways were a human mistake
Then: we only revoke stolen keys
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:/ if stolen keys from IGS
why not revoked from first day ? 1 month is long time to know your key has been "stolen"
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How to believe in IGS If the game was caught right on the site? That sounds like a joke. It just any website wanting your 5 minutes of fame.
Removed of my favorite bar
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Seems they were meant for a sale, not to be given away for free (according to devs). That's why they said "stolen" (with quotation marks)
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i have written highly negative review for this game
good job dumb developers
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yes i have and they just answered me:
Please, write us on keys@beholder-game.com. We will send you official key!
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Steam Product code you activated has been removed from your account!!
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On their steam forum they said:
Due to the unexpected necessity, we will be forced to withdraw some Steam keys.
If you have any problems accessing the game, please send us an email at keys@beholder-game.com with the following information:
1) The key with which you started the game
2) Source of key
3) If you've bought the key - please attach a copy of the payment document
Thank you for your understanding and patience. We are working to rectify the situation.
And "there were several official giveaways from us, right. And these keys will be never revoked. But in case the key has been revoked - unfortunately, this key was not an official one. We are doing our best to rectify the situation with infair keys distribution."
Upd: they've sent me a new key:)
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I have an email from one of the developers stating they didn't do any free giveaways for Beholder.
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So Orlygifts did giveaways using keys from IGS? lol
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It wouldn't be the first time such has been implied for Orly (which, as you may recall, is part of the G2A network- as is HRK, which has also been known to do such).
That said, the developers have noted several times that they did official promotions, but that [IGS did theirs without permission or any notification to the developer when they asked the developer for more keys]. Given that the developer is apparently Russian, it looks like they're having a lot of language barrier issues in trying to communicate things clearly. So it's more likely it was just a misunderstanding, there.
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Thx dude, just sent!
Things like this can happen, we should be adult to resolve in the better way, cuz they don't seems to be bad.
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Yeah writing negative reviews even before a solution is or is not offered, while the game itself looks to be good, is not very good to do either.
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They revoke keys right after orlygift giveaway ends. Nice work Devs. But no, I not buy your game. I never buy all yours game. Just because of the principle.
They give keys to sale, but indiegamestand do free giveaway. Is it my problem? NO!
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+1 , i hope homocide doing same thing like beholder xD hahhaa...
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Nice i have my Key from a Trade and now i am the Looser. Shit
EDIT : Got my Email with new Key right away. Amazing Devs :)
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write them and they will send u an official key don't worry
Please, write us on keys@beholder-game.com. We will send you official key!
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Well we enjoyed the free key while it lasted. Oh well, time to wait for discounts and get the game legitimately. So far I liked the game.
Those who are pissed by this, well they did the right thing. It's your fault that you "stole" the key from them and there's no one to blame but yourself.
Just consider that it was a free trial.
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http://steamcommunity.com/app/475550/discussions/0/1843493219426371494/?ctp=3#c1843493219426484967
"Don't worry, everything will be at your e-mail box soon!"
So just try writing them guys, never hurts to try.
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Since they seem to be willing to provide new keys, I wouldn't say shady. Possibly unexperienced? Giving keys to new IGS thinking they will pay them anyway, since it was their site's bug maybe?
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Could very well be that IGS cleared the keys, and dev had no hand in it, but then IGS need to step up.
But unless IGS got batches ready they need to request more from the dev, and yes maybe it went the way you said.
But either one could just state this and this happened, sorry for it, but a dev claiming something about "stolen keys" and to just buy a new one, doesn't make it easier for him.
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Well, yes, it's hard to say without having inside information about what happen. We only know that there was a bug once IGS changed the game from open beta to the release version and that it was still on their list of free games for a short time. What happens with the keys will probably remain a mystery. I wouldn't pay much attention to the dev's wording though, his english seems to be quite bad, actually.
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I know his english is not great, but if i made a game, and needed someone to read and translate some stuff in chinese because of potential bad publicity, i would get one asap.
He atleast fixes the problem (even if it might not have been his fault) and that is commendable.
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"The distribution was made without our knowledge. And now, unfortunately, it's really we who are disgraced"
Indiegamestand wasn't supposed to give them for free, it is their fault. Almost same case than 2K and Games Republic, but in that case 2K decided not to revoke keys for not taking the damage of angry customers and Games Republic has to pay them for all those keys
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2K has weight to throw around. When you're in the weaker position, you often find yourself having to make unfortunate decisions one way or another. Well, I don't imagine too many people that were actually wiling to buy the game to begin with are actually among those upset over this all, given how persistent the entitlement seems to be among the users involved [and many are pretty blatant multi-accounts, at that].
But yeah, from what I gather from the knee-jerk response and their rushed responses, they only just learned about IGS's improvised promotion.
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Wait, so people actually kept their cheap ass Civ 6 keys? Maaaaaan, now that's just bull💩 . I paid 60€ just to get a preorder. 😑
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For now, yes. And it seems it is not going to change. There are strong rumours about Games Republic store closing (they are owned by 11 bit studios).
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Maaan, it sucks I was not there to buy one for myself. Makes me kind of mad, because game lost its value and at the same time I paid the full price for it.
16€ for 80€ Deluxe Edition is cheap as hell. 😢
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where did you get that info regarding civ6 and GR?
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Polish site. There is a thread here about that, give me 1 sec..... This -> https://www.steamgifts.com/discussion/r2OSF/games-republic-store-possibly-closing-down
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GR gonna be closed, it's official.
But where you get info that there will be no revoke for civ6? Care to post a link to 2K statement regarding this matter?
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No one knows if they'll revoke it, so take it with a grain of salt.
May happen though.
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Read the thread. People mailed GR. https://www.steamgifts.com/go/comment/NcAn75p
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Price glitches are odd things legally speaking, once money has switched hands and the products been delivered the law(in my country at least) isn't with you. With digital purchases the law defers to terms of services, if they're broke that's when shit hits the fan. The law is catching up with digital sales in that regards.
There is a caveat to that, unless its quite obviously an error. £14.99 isn't clearly an error on Black Friday which is what Civ 6 was, then GR issued refunds immediately without asking 2K if it was ok, this broke their own terms of service which stated upon delivery purchases were none refundable(can't remember exact wording) ,was really strangely handled the entire affair.
With most price glitches, imho the sensible thing would be to take the hit(unless you literally financially can't), its not worth the bad press for the amount of sales you'll get from it. Then its not worth the potential legal wrangle that you could get into. Also things like card farming etc will bring you at least some cash, this however is super shit as the glitch wasn't a huge discount, it was 100% discount. Taking £14.99 instead of £44.99 is shit, but you recoup some cash. Recouping £0 is a tough hit to take(unless you are a huge dev).
I'd say fair play to the dev for honouring the error, fair play as well for cancelling keys for blatant misuse of re-sale.
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I just had my key revoked today after "owning" the game for like a month from that website which i got from the first giveaway.
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Distributors don't pay out immediately to their developers, they do it after a duration. It looks like the Beholder devs only just got the info that they weren't being paid for all their keys that IGS requested of them.
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The publisher knew that rather immediately. Unsure in how far the dev team in particular has a say. Or how Orlygift GAs and the like factor in.
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I received a new key from the developer team, half an hour after sending them an email about the situation!
My original key was from IGS (Free)
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I sent an email 10 minutes ago and just received a new, working key, so yes they are actually fixing this seriously. For the record, my revoked key came from IGS (free).
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Just so everyone knows, there's this message:
Due to unexpected key issues we have to revoke and replace a number of Steam keys.
If you have a problem with accessing the game, send us an email to keys@beholder-game.com and include the following details:
1) The key that you used to activate the game.
2) The source where you got the key.
3) If you purchased the key, then provide the payment confirmation.
All revoked keys will be replaced!
We appreciate your understanding and will do our best to solve your issue.
And I sent a message an hour ago and just received my new key, which hopefully won't be revoked.
So I suggest you all do the same. 😀
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30 minutes after sending email I've recieved a new key <3
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Thanks for publish the info and e-mail my friends, right now my key has been sent, i hope i play this one!
♥
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Key from IndieGameStand I activated on my account got revoked, sadly.
But, I played beta, and I don't plan to play it furthermore.
It has just happens when I am running a Behold GA but this one is safe ^^
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Mine got revoked too, but if we got it because of a price glitch, we shouldn't really be complaining at all. I feel bad for those who bought the game from sellers/traders who basically hoarded keys from the site.
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No longer works for new users, it works only if you were previously able to get the game into wallet but wasn't able to grab the key because igs was out of stock
https://indiegamestand.com/free-games/3467/beholder/
if it works for you, enjoy (Screens posted below for proof)
EDIT 1: Game moved from free section to Store https://indiegamestand.com/store/3467/beholder/
EDIT 2: If you added the game to wallet during this promo/bug (it was a mistake at igs end thanks to FateOfOne for investigating & pointing that out) but got out of stock error, keys are restocked and now you can get your steam key.
EDIT 3: Seems like many people got their keys when indiegamestand restocked keys but its out of stock again, so don't give up i will update the thread as soon as news of more stock update is available.
EDIT 4: Keys are restocked
EDIT 5 Out of stock again
EDIT 6 Looks like igs is getting keys in small batches but if you added beholder to your wallet dont give up, Keys are in stock atm.
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