Don't know what profile you're talking about (and please don't link it here) but in most cases, if a user is permanently suspended and they didn't have any previous infractions, there's a good chance that they had more than one account on the site
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If I recall correctly, over time there were at least a handful of people who asked to be permanently suspended. (Because they wanted to quit the site / take a long break.)
Alternatively, as xarabas said, it could just be a rule breaker- having big numbers doesn't mean that they weren't multi-accounting or faking giveaway feedback.
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Wanted to say - "by asking nicely"
Beat me to it :D
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Can someone be permanently suspended from all of Steam Gifts for posts they make on this forum ?
Because if they can be, it only takes one really toxic post. Or a history of less toxic posts that don't stop even when the person gets warned. You wouldn't be able to find the posts because the moderators removed them. I've seen it before on many forums, only knowing about the posts I saw before they got deleted.
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There are a few things related to your question of which some of our users may be unaware. This is not because we hide the information, but rather because they have managed to miss the posts/explanations given over time.
- Moderators do not remove posts. Mods do not edit posts. On occasion, Mods may close a thread, but the posts remain. If a user chooses to delete his or her account, his or her posts will also be deleted. This is totally at the discretion of the user, however. Mods do not tamper with posts.
- I have only been on this site for eight years, but I have never seen anyone permabanned due to a single post. This is not to say that it cannot happen, simply that I have never seen it. I suppose if someone posted something that was a violation of international law in an attempt to shut down this site, that might be grounds for a permaban, but I have yet to see that.
- Every instance of permaban of which I have knowledge has been either a) because the user asked for the permaban, or b) the user was asking for a permaban. In cases involving the latter, those were users who repeatedly broke the site's rules and refused to comply with the Moderators' requests to stop. Permabans are not handed out willy-nilly.
As a matter of privacy, Support Staff do not disclose the details of cases, nor corrective action taken, aside from the user(s) involved. This leads to many false accusations against Support Staff, but that is how CG wants things done. To be candid, Support Staff are fairly restricted in the actions they are allowed to take.
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Also it could be a multiple violations of one or more rules. Every new violation gives your a bigger suspension up to permanent. I had a couple of winners who weren't new users but had multiple unactivated/multiple wins in a short time and they got a perma suspension. I think eventually they fixed their violations, btw
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This lists some of the reasons and suspension lengths (scroll to the very bottom):
https://www.steamgifts.com/roles/administrator
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I believe it actually does list all the reasons (for non-permanent suspension), since staff selects one of those to enact a suspension. It just doesn't detail the specifics- for example, what qualifies as Inappropriate Behavior. Or the fact that suspensions can be stacked, either across multiple different reasons or, if you're a repeat offender, by stacking the same suspension reason.
Or the fact that a permanent suspension is possible (outside of the two reasons already given) if you repeat offend enough, or offend extremely enough, or are suspected of being a troll or exploitative account (which is why new users are much more prone to being perma suspended off the bat- as a level 0 user coming in and harassing or spamming or advertising is generally a sure sign that the account isn't intending to make legitimate use of the site).
So I guess the only real thing that isn't clarified on that list, as far as reasons alone go, is the various bases for permanent suspensions, aside from the two bases listed. Everything else is more just a matter of nuance as far as durations or qualifications.
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Oh, I know it's not set in stone, hence why I said "some" of the reasons. This hardly covers all the edge cases, but it's the general guideline the moderators are following, it seems - just some interesting info not everyone might know is accessible to the general user.
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Not all you can get Permanent Suspend if two SG users share this same Internet Connection / Router. *(Admin assume Multi account violation)
Sometimes this take few monhts to get unsuspended if you users can prove that is really 1 person per account.
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3 collegemates were permanently suspend (3 of them sharing a single pc and net(router))in a hostel room). Support ticked was made but never unsuspended even after a year+. Not even asked for proof .
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Technically, it is breaking the rules - you're supposed to notify support of this fact before you get a suspension so they whitelist the accounts associated with the same IP address.
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you're supposed to notify support of this fact
Might be something that should be added, since it's nowhere in the actual rules.
Users are limited to one account per person, and accounts cannot be shared.
That's all there is about it in the Guidelines.
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True, that is one of many things the FAQ/rules are missing. Definitely needs an overhaul.
It still goes without saying that if a website does not allow multiple accounts, accounts owned by different people on the same IP address should be reported as such if you want to avoid getting suspended for suspicion of multi-accounts (not just SG, but any other website with a similar rule in place). On SG's support side of things, it just looks like multiple accounts on the same IP address. :P
But the rules should at least mention what to do if you want to register multiple users from the same IP address, it might eliminate some confusion.
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It's enforced as a rule, but the whole thing is handled poorly, and after the fact.
Rather, it should state all that crap when you create an account, maybe even with an "I agree to all this crap" checkbox.
Perhaps it's already been changed, but I'm not about to find out. (Either way, it should still be in the Guidelines, as it's important enough for a permanent suspension).
Edit: Hell, let's add a few more things to that "I agree to all this crap" checklist.
- I agree to not be a douche.
- I agree to not call others "leech." This site doesn't require anyone to make giveaways. You didn't have to make one to sign up, did you, dumbass?
- Making giveaways doesn't entitle me to treat others differently. I'm no special snowflake because I gave away some bundle leftovers.
- I agree to not be a sexist, racist, and/or homophobic twat, or at the very least, I agree to keep it to myself.
I'm sure there are others, but whatever. It's a start.
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You can make and change rules, but you can't change people unfortunately. Attitudes aside, even when it comes to rules, an "I agree to these rules" checkbox kind of thing is easily ignored if the person registering doesn't give a fuck.
Eventually it all comes down to how the rules are enforced on the website after a user has registered, and as much as I like SG and respect most of the SG staff, SG is far from being good at handling moderation, for which I'd hazard a guess that cg has a certain level of responsibility for that. But we're getting off-topic, so I'll leave it at that. :P
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In general, there are rules on this page.
I think the broader ones are known in the guidelines and FAQs.
Roles
Misuse of Giveaway Feedback Permanent
Using Multiple Accounts Permanent
It may be the case if it is a multiple violation, a problematic behavior (such as a public institution coming to investigate), or a so-called recidivism.(maybe)
However, what is defined seems to be the above two.
Receive the item, claiming that it was received but not received.
Mass-produce and use multiple accounts.
It is such an act.
In the former case, it is a good idea to submit the purchase history of the code passed by the winner to Support.
In the latter case, you can find out by ****. (Investigation information will not be disclosed.)😉
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Not activating any gifts and maybe retrading or something.
Maybe he thought this was Indiegala.
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I remember there was a user who got themselves perma banned on purpose by deleting a bunch of games from their steam account, games they won here of course.
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The only other reason I can think of, not mention above, is obviously using a bot. There was a clampdown a while ago and were surprised to see some Level 10+ users suspended (amongst others).
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There are many ways one can be suspended permanently.
Most straight forward is to activate gift and mark it as not received or having multiple accounts. There were also people who's been marking giveaways as not received en masse after SGtools was implemented, to avoid "repercussions" for their inactivated wins. As it was not allowing them to enter in SGtools protected giveaways. This was "fixed" when feedback started to be locked after 30 days.
(It was also the time when people started to care about their multiple wins, as again - no access to SGtools giveaways).
If user keeps breaking the same rule again and again. There is moment when it's obvious someone don't want to follow site rules, and need permanent vacation.
There were cases where users asked to be suspended, as SG was taking too much of their time. Bit like an atomic option.
If you delete your won games from Steam you can be sure to be suspended if caught.
There is really small portion of users that broke some rule, and did not log in for months - in this case they are permanently suspended and it's explained they will be unsuspended when they are back. They would not see the base suspension, as it would end before they are back. And it's not obvious you were suspended when away, as there is no "you were away and suspended" message. It could lead to situation where user is suspended 2nd time for the same type of infraction, support applies extension of the suspension, and user did not know they broke the rule in the first place, so why the suspension?
It's possible to check your own suspensions here btw. If someone missed them :eyes:
https://www.steamgifts.com/suspensions
There is also "special category" of suspension for people who keep spamming tickets after they are suspended, send death threats etc. Ban. When you're permanently suspended only section you can use is support section basically. When you're banned you don't have permission to use any past of the website. Apart from your settings to change username or delete account.
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There is also "special category" of suspension for people who keep spamming tickets after they are suspended, send death threats etc.
Ah yes, I remember that guy
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#Unbankonrads6
Actually, it's a joke. Please don't do that.
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You need to write petition to cg, as he's the only one who can grant and withdraw your place in the banned club.
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Sure, will do it in a couple of years, when my current ticket will be answered.
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lmao I come back after 3 years off the site and this legend still lives.
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So wait, does that mean that permanently suspended people can't ask to be unsuspended, even if they asked to be suspended in the first place? Or by ban do you mean an even more extreme option than the permanent suspension?
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Ban is a separate category of suspension:
- "Normal" suspension ends after x days
- Permanent suspension never ends, unless it's lifted by support
- Ban is withdrawing user ability to use the website in any shape or form, apart from deleting your account
I know of only one person who behaved so badly they were given a ban.
If someone asks to be suspended for one reason or another - their suspension will be lifted if they come and ask. It was the case when we had big wave of Steam accounts being stolen. People were coming to ask for SG account to be suspended, to minimize chance that any ill willed scammer will tamper with it.
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Interesting. Of course, considering the case the ban was used for, that seems reasonable enough.
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There were cases where users asked to be suspended, as SG was taking too much of their time. Bit like an atomic option.
...
If someone asks to be suspended for one reason or another - their suspension will be lifted if they come and ask.
Is there more info on how this works for requesting temporary suspensions somewhere? e.g.
- Is the ask itself done via a support ticket or how does one request?
- Are you still able to access support/profile sections of site while suspended? Asking bc I'm curious if whenever the time was supposed to be up and if it didn't work for some reason... how to request support if entire site is blocked? (have never been suspended so not really sure how it works)
- Am I correct that giveaways would not be enterable and that you would also not be able to reply on discussion board while suspended? I think I would need both to help me to quit being distracted lol
If you don't remember to remove all giveaway entries before being suspended... are they removed automatically for you? Wanting to make sure it is not possible to forget to do this, then win a gib while suspended / be unable to login and activate etc => incur a much different and bad reason for suspension.Nevermind - found this one answered when I reread the FAQ.
Sorry for asking bunch of question; genuinely curious... I was thinking about trying to block SG from my router/hosts file/etc for 3-6 months to help me focus and try to get "back on track" with a few things in my life... but since I do all the tech stuff at my house, it would be very easy for me to change my mind and simply undo it a few days later in a moment of weakness. Requesting a temp suspension seems like it could be a much better solution... definitely, I wouldn't be as weak-willed asking to be unsuspended as I would editing my own hosts files. But I know I would want to come back to SG at some point after I get caught up hence the questions :-)
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Hi zpangwin,
Is the ask itself done via a support ticket or how does one request?
You could create a ticket asking for your account to be suspended.
Are you still able to access support/profile sections of site while suspended? Asking bc I'm curious if whenever the time was supposed to be up and if it didn't work for some reason... how to request support if entire site is blocked? (have never been suspended so not really sure how it works)
If you're suspended you can still access support and the account page. The suspension will automatically end after the set time, so you don't have to worry about it malfunctioning and being locked out forever.
Am I correct that giveaways would not be enterable and that you would also not be able to reply on discussion board while suspended? I think I would need both to help me to quit being distracted lol
That's right.
In short, if you want to stop using the site for 3-6 months it would definitely achieve that goal. The only downside, if you change your mind and want to be unsuspended before that time is up, you would need to make an "Unsuspend Request" support ticket, and I can't guarantee how quickly that would be resolved.
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Thanks, CG! Love the site and all the stuff you've done over the years; I just need to force myself to get some training done and get back to work :-)
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If user keeps breaking the same rule again and again. There is moment when it's obvious someone don't want to follow site rules, and need permanent vacation.
Well....
I have seem one user who is kinda toxic on the site, after several suspensions and still there, being toxic sometimes, attacking other users with their minions(making "BL that user groups", gathering each comment they don't like and quoting when they want (like stalking or feel attacked), but hey is a funny and charitable user(s) right?
May not be the same rule broken, but hell yeah is toxic if that user makes other users leave.
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Permabans probably didn't even exist before konrad. King konrad. The legend.
Edit: Just found out there are multiple open threads from konrad. But don't you guys go bumping those, now. You naughty, you.
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Calling support "Nazis."
Apparently, it's okay to call other users Nazis for years, though.
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Inappropiate behaviour has a few day long suspension as punishment, not permanent. But if they keep it up, eventually they get a perma.
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Uhhhhh wow I missed that one. Person was already on my blacklist, and being on my blacklist is pretty rare, so it doesn't look like it was the first time something like that happened.
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"11 months remaining" on ban, so probably got a 1 year ban.
Honestly wonder if that person is really that dense, or a very successful troll. They've been on my blacklist for a while, and I keep a very short blacklist. lol.
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That's more like it. This reminds me of an situation when a rule-breaker I'd caught (he was an asshole enough to also threaten me) moved from two month suspension to perma-suspension after several surprised comments.
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Recently found a profile that was permanently suspended. Normally i’d expect this to happen to someone with maybe 1 or none games given away or won, but this was a person with 200+ wins and 200+ given away games which is surprising to me. So i’m curious, what does a person have to do to get permanently suspended off the site? Is it breaking any rule, or just a major one?
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