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Celebrated my 2nd cake day a few days back with ~130+ giveaways. It was my first time to be met with mass duplicate keys though. Thought I'd share the story here and also give some more since I fell short of Level 7. Skip to the end for the GA. 😀
Problem1
I had loads of keys from Otakumaker (before they split into Otakubundle and Gogobundle). I bought in batches of 10 and it seems that 20 of the 200 or so keys I bought on there were duplicates. 13 of those 20 keys were givein in 2 giveaways(1 and 2). I could still login to their portal but the key/purchases page was already down. I tried using same credentials on their 2 new sites but it didn't work. I created a new account on the sites with same email in hopes of them linking my old profile to their new sites but it was pretty much empty. So I then messaged them on Facebook and also filled up their contact form. Sadly, until now I've never heard back from them. I had to trade some gems to get 13 new keys as I felt bad for the winners. All in all I don't really blame the site as the keys were purchased 2 years ago(2016) but if that's the level of support they offer, I'm not coming back to buy it seems.
Problem2
I recall from my time on the forums here that not many like HRK. I've only bought there a few times but just check on the trades section every now and then. 1 of the giveaways posted also got the duplicate issue. I raised to support and conceded to their verification process of screenshots that required your game library open, the PC time visible, the key visible(on their site or your email) and a before and after screenshot(key is in the field and key resulted to duplicated error).
It's not that tedious but seems totally unnecessary (as I had the order #, email proof, etc )and I guess screenshots could be faked by some. In any case, the point here is that they replaced the key but lo and behold, replaced key is a dupe. Now I have 3 copies of Botology in my account. 1 was used, 1 is this currently being disputed one and another one unused. While waiting for support to fix the second dupe, I opted to reveal the key on the 3rd one and give it instead. Who'd have thought it would be a dupe too? Now I have 2 Botology keys that are duped and haven't heard from support in
over 8 days now(37mins after thread opened, I got a reply) whereas before they replied in ~24 hours. I just fear that my remaining 200+ keys with them might be dupes.Update(3/9/2018)
Just so everyone knows, when HRK got back to me with the 2nd replacement key, it was still a dupe. So latest is: I got 2 dupe keys, got them replaced by 2 dupes. Still talking with support.
Anyone care to share their experience or thoughts?
GA train
Along the way, I got tired of linking the train. Just gonna post them below.
https://www.steamgifts.com/giveaway/zP7uH/or
https://www.steamgifts.com/giveaway/3cRkm/abc-coloring-town
https://www.steamgifts.com/giveaway/RN4id/umbrella-corpsbiohazard-umbrella-corps
https://www.steamgifts.com/giveaway/CZ1X6/balloon-blowout
https://www.steamgifts.com/giveaway/Eahr2/the-silent-age
https://www.steamgifts.com/giveaway/4GC0b/warriors-of-vilvatikta
https://www.steamgifts.com/giveaway/ZgX9I/project-druid-2d-labyrinth-explorer
https://www.steamgifts.com/giveaway/hC7w4/husk
https://www.steamgifts.com/giveaway/CrCRR/shape-shifter
https://www.steamgifts.com/giveaway/uWc8g/turbo-pug
https://www.steamgifts.com/giveaway/1ZbSB/tinboy
https://www.steamgifts.com/giveaway/lyo61/total-pro-golf-3
https://www.steamgifts.com/giveaway/0iPIG/house-of-1000-doors-family-secrets-collectors-edition
https://www.steamgifts.com/giveaway/WL45N/charlies-adventure
https://www.steamgifts.com/giveaway/ozxZn/fly-and-destroy
https://www.steamgifts.com/giveaway/9z3FJ/duke-of-alpha-centauri
https://www.steamgifts.com/giveaway/P76EE/reset-1-1
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