Every giveaway I make is guaranteed. All my codes are good, but if they are not and I have made a mistake then I am willing to fix it...But I still have some lingering issues that are months old. I try to delete them, but this is not possible without proof from my side (A big mistake in the rules which make Ga's grovel in the mud while lackluster idiots give us all the finger)

One person has even marked as not-received even though this is a lie and it became a double lie when I tried to send the person a new code.
The others are just people who will not accept, no matter what I try to contact them many times... post on steam, send e-mails and I get totally ignored. I have a good rule! If a person has not accepted a gift after two months then we should have the right to re-roll or delete without having to prove OUR honesty.

6 years ago

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Wait a minute, I don't understand. If you've been trying to reach out of them, why not just post proof of that? Screenshot into paint to crop and then upload to imgur takes all of three minutes or less.

Making a ticket that says 'this person isn't responding or isn't seeing my key/my new key, here's screenshots' is something I can't imagine the mods would find fault with and not respond.

6 years ago
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The mods are great here, nothing to do with them. but do I really have to get an make imgur account and take sceenshots.... it would seem easier to just stop giving games away.

6 years ago
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You don't need an imgur account - you just upload them.

I mean, I don't know what to tell you. It literally takes less time than it takes to, idk, brush and floss your teeth. If that's too much then I guess it would be easier to not give games away.

6 years ago
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ok, so I just upload them... I snap my finger and then it's done. Just took a screenshot, nothing happened! I actually have a life dude. Wow you are not helpful.

6 years ago
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Ooooh, excuse me, big man!

6 years ago
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Sorry dude, ty for your help, I think I got it now.

6 years ago
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Why do you need an account to upload screenshots? There are plenty of sites where you can do it with 3 clicks, no registering at all. As @tsupertsundere said - three minutes or less, including using paint for editing.
And yes, you always need proof - otherwise it's just word vs word. Who to belive?

6 years ago
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but do I really have to get an make imgur account and take sceenshots

You are clicking just as many buttons posting this thread.

6 years ago
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The mods are great here

Bad joke.

6 years ago
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Nice to know that I'm not the most cynical person in this discussion.

6 years ago
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Happy cakeday :o)

6 years ago
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Guess I came to the wrong place to ask for advice...

6 years ago
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Well, I'm in your same situation, but, my tickets have 4 months :D and I send screenshots and info :/

6 years ago
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Did this solve the problem?

6 years ago
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No. :/

6 years ago
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Wins should have an expiration date. If people don't take their free gift after 60 days then they should lose that gift.

6 years ago
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It is seven days. You can re-roll if the gift is not accepted after seven days. However, this wouldn't really apply in the example you mentioned where the person took the key(s) but marked as Not Received.

6 years ago
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ok, so assume I'm an idiot....
https://www.steamgifts.com/giveaway/fECS5/volstead/winners/search?page=2
What do I take a screenshot of and how do I do it in 3 clicks?

6 years ago
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Use the "Snipping Tool" provided by Windows
As to what you should screenshot - can't help you with that sorry.

6 years ago
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Thank you

6 years ago
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Windows button + print-screen button? '-'
it's the fast way and without third party programs, just configure to go to your desktop first otherwise it'll go to the picture folder
this is the faster way that I know....

about the giveaway, well, i'm not sure if i'm doing right, but if the user don't activate the key in 7 days, i try to contact in all ways, if he/she don't return an answer in 2 days I create a ticket with a print of the email sent/or the profile comment.
In the request to the mods I add too the giveaway link, the winner profile link and the date of the last time they log in (mostly they log everyday they just "forget" to mark as received) in SG and at Steam account.
I always got a fast resolve from the mods, so I can't imagine your situation well. Good luck )':

6 years ago
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ok, thank you.

6 years ago
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I would appreciate any help.

6 years ago
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Screenshot it, use paint to remove the cd-key and post it on imgur. Follow by making a new ticket about the marked not receive is fake and for the reroll, you can just create a ticket when the winner did not activate the game in 7days.

6 years ago
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sorry but do I screenshot the winner page? that does not make sense, it's there for everyone to see.

6 years ago
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All are quick to insult but slow to help. This is sad.

6 years ago
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6 years ago
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Good god, here you go

6 years ago
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you are so kind thank you.

6 years ago
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Man, I read all the replies.
The standard procedure after someone did not activate your gift for a week or more requires you to prove you contacted your winner by both email and steam and they didn't respond.
You do this via screenshots of the email and steam conversations. After that, simply open a reroll ticket also mentioning the screenshots. After a while, a mod will reply and a new winner will be chosen.

I don't know what to say about the guy who marked not received. Those keys might've been stolen from wherever you used to keep them. If you have a chance, ask the store where you bought it to revoke them and provide new ones. This is the only safe way to make sure whoever activated them gets punished, even if both of them have been activated by your winner's alt accounts.

DO NOT leave everything as it is if you can solve the problems you have. That will only get you blamed in the future for things you didn't even do.

EDIT: Also, please calm down. I get it, you are nervous about what happened, but people are here to help you. People will react to your tones with the same tone.

6 years ago
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It was not my intention to have a bad tone Ty for the advice.

6 years ago
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Basically as I understand it steamgifts wants the screenshot of you attempting to contact the winner so that if some time the winner put in a ticket complaining that you re-rolled a game he won, they can show him the screenshots and say that every attempt to contact them was made.

It's not about questioning your honesty, it's about having something to show the old winner to explain why the giveaway was re-rolled in the case they complain.

6 years ago
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That make sense ty I still don't think they deserve this service but I will try it.

6 years ago
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You should be sending a ticket in to support about these issues. Do as they suggest, problem solved.

Unless I'm missing completely where you've said you already contacted support.

EDIT: If you need something for fast, easy screenshotting and uploading, check out Lightshot - https://app.prntscr.com/en/index.html

6 years ago*
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Thank you for the link...

6 years ago
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Prime example why humankind has to direct all research towards fist from the void tech-tree!

6 years ago
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yes well, thank you for that whatever it was.

6 years ago
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6 years ago
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Good morning sir... I am very patient: The people who have an open profile were the ones I could fix, but what about the closed profiles, the ones who don't allow us to post? I sent them e-mails but that is hardly proof... Anyways, I don't care right now because I'm about to crawl into bed. good night.

6 years ago
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6 years ago
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Great advice ty.

6 years ago
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Yeah, making GAs here is stressful indeed for that reason. I found that restricting my public GAs to lvl 3+ filters out most troublemakers though. And it's easy enough to reach, so I don't feel like it excludes too many users.

6 years ago
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Good point.

6 years ago
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Ty everyone. I have enough advice now. Sorry for being bit harsh. Closing the discussion now.

6 years ago
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Closed 6 years ago by wjf3.