Steam now allow refunds within 14 days, for any reason

Great News for Pre-Purchase.. it becomes more interesting to Pre-Purchase something knowing that if they royally screwed-up the game then you can get a full refund on it.

Lel, would take more than 14 days for Valve to respond to requests :P

This is going to be abused (yes i clicked the link). Like you can legitimately buy a game and finish it before 2 weeks, refund it, profit. I think they will implement some rules on this like you cant refund if: you sell cards (and they should disappear from inventory after the refund),you play more than 3 hours.

Hmmm I might buy some trash indie games I wanted to try but will proably not like them.

It's a smart way to make people buy games they're not too sure about (if it's Steam wallet, it's less important than real money), during the Holiday sale.

Then, when they ask a refund, Valve will make it last for 14 days, so that the buyer has to use real money ($$) to buy another discounted game (that he really wants this time).

And right after the purchase, Steam wallet refunded !
Well done, diabolical Valve!

Buy ALL THE WRONG GAMES!!

In b4 people abuse it and the forums get flooded with, "My refund got blocked! Scammers!".

Took them about an hour to review my request. Also it says refund will come in a week.
Another weird thing - it was a gift in my inventory, and it says I played 117 seconds Q_Q (I do have a game on my account, and it has 2 hours on it)

View attached image.

what I like the most

We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.

Refunds on In-game Purchases

You buy a CS:GO Operation Pass, get a case drop, sell it,get a refund, profit!

Oh, this is pretty good.

I imagine they did this b/c of EU laws regarding digital goods/refunds. It makes a lot more sense to just institute it system wide. Yes, some people will abuse it, but that comes with the territory. There will always be someone looking to get one over on "the man". W/E its a smart business practice on Valve's end to have refunds as an option in case someone bites on a shitty game.

Ive only requested one refund on Steam before (the latest Resident Evil game), but I definitely like this in respect to things like potentially buying something only for it to go onsale quickly there after, but I typically don't buy anything unless its on sale anyway.

Consumer law 1 Steam 0

I can confirm that refunding actually works. And very quickly! Sent a request about an hour ago and already got the money back in my account.

With the refunds, does it work for games you bought a few days earlier when the refund policy came out?

Now all Valve needs to do is outsource some support staff.

Cool.

Anyone know what happens to a review of a game when you get a refund for it. I have a game that I want to get a refund for, but I don't want the review removed for it?

The jokes on you! Your steam backlog will devour your refund period before you even get to consider using it! Muahahahaaa!

Actually I'm pretty sure that you can't farm for cards by refunding and re-purchasing a game. For one, you would probably find that your drops are maxed out already. They'd also have records of the refund and re-purchase and be able to track the shitty behaviour.

Man, there's a lot of stuff I'd love to get refunded, but that's too far in the past... Shame it doesn't work retroactively for a few days after implementation.

HOORAY..... step in the right direction because new EU digital sales rules and the Government of Australia

How to you ask for a refund for a game that is farther back than 6 months? They dont show on the list (yes i know its past the 2 week deadline but they already gave me one refund for something that far back)

This is awesome.

Wait a second... it is 2015 and Valve is finally just getting around to implementing a refund system? I mean are they truly acting like a grown-up business.. finally? It must be a sign of something bad :-p

I guess this also means that developers who put out unplayable poc will actually have to fix them or get cut off from the revenue stream that Valve has been basically gifting them lo these many years...