So a few days ago I won a giveaway...

Closed

And I was sent a email from steam saying i received a gift. So I clicked on the "Yes, I have Steam, Instal my games now." button, and was promptly brought to a page saying the gift has already been redeemed.
What? How would something like that even work? It's not in my library, or my Steam inventory. I've emailed the raffler asking who it says has redeemed the gift and contacted Steam Support, but have heard back from neither so far.
Is this just an error that happens sometimes, or what?

12 years ago*

Comment has been collapsed.

9 Comments

Memoir

I'm assuming this is Zero Gear? Zero Gear has been known to give people trouble - when I redeemed my copy of it, it gave me an error several times, but eventually it relented and it was added to my library. However, as you said yourself that it has simply disappeared...I'm not sure what you can do except wait for Steam Support.

12 years ago

Permalink

Comment has been collapsed.

GreatBigGreg

It's Cthulhu Saves the World & Breath of Death VII Double Pack, and it hasn't disappeared, per se, it's more like it never existed. The email tells me that I received the gift, and has an option to install it through steam, which when clicked on, takes me to a page that says the gift has already been redeemed. But it's not in my Library or Inventory.

12 years ago

Permalink

Comment has been collapsed.

Mozendo

It means the person has cancelled / revoked the gift. Or possibly it's a bug, but people can cancel / revoke gifts.
Have you tried contacting the contributor?

12 years ago

Permalink

Comment has been collapsed.

GreatBigGreg

I have but have yet to hear a reply.

12 years ago

Permalink

Comment has been collapsed.

NIKENIT

The guy who sent it to you activated it himself. happends sometimes. Gifts you send via e-mail still exist in your invntory before the reciever claims it.

12 years ago

Permalink

Comment has been collapsed.

CHTonRage

That has got to suck, ask the gifter about it and if still not received after 1 week of giveaway end date, mark as not received and contact support.

12 years ago

Permalink

Comment has been collapsed.

SnarkovX

ask him for a trade, or a resend. this happens very usually

12 years ago

Permalink