Please keep us posted, with the reply from Steam.
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A few months ago i traded tf2 keys for half life 2 and steam erased(stolen) me the game even i show them my proof.
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What you can do but wait for support to get back to you. I really hope some serious competition to Steam comes quickly. Their support system is fucking disgusting.
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I've had a few games removed from my account that I'd received from trading. In every case I received a notification from Steam stating why it had been removed. It seems incredibly odd that anything would simply vanish from your account without some kind of explanation. Also, in each case Steam reversed the original trade so I lost nothing overall. Since you traded for a key, then any kind of trade reversal would be impossible. This is why good traders rarely deal with keys... especially keys for such high value games. You're just asking to get screwed when you do.
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Actually it happened to me once that my game disappeared without any notification, and it was Titan Attacks. Puppy Games gifted a game to everyone, but they said to take just one, and many people (probably most of them) managed to get multiple ones, so later they revoked all keys. People had to send a request again to get JUST ONE key and they got it.
But yeah the point was....no notification; as far as I know some games I should have can be disappeared now.
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http://www.puppygames.net/blog/?p=1082
http://www.puppygames.net/blog/?p=1103
I think, they only disabled the keys from people who tried to get more than one game with the same mail-address. "...22,500 ”sales”, we’ve actually ended up with just 11,200 legitimate.."
A day later, they stated that "if you ordered more than one game, I have reactivated the first one you ordered".
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Did you talk to the person you got it from?
You said high rep trader and there are only a few high rep traders in your rep page, myself included. I think it's pretty clear who you got the game from.
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Certain bulk sets of Bioshock Infinite keys are being deactivated, pending review. The issue seems to be the method that they were activated from the AMD promo -- instead of users activating them directly, they needed to email the distributor for the code. So it appeared like a single individual was activating a series of codes. Digital Green Tech was one company affected, but apparently there are others as well. There's more info in the links.
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Thanks for posting those. What scares me is that I got my key from a Korean trader from that AMD promo... :/ I still have the game in my library but who knows for how long. I also own the Season Pass however, and that one was a Steam Gift copy, so I'm hoping they might not be able to just delete the base game because of this.
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Why don't you just check the game in the Steam Store - if you still have it activated on your account it will show a green banner and say you already own it. Just re-download it. Otherwise keep asking Steam Support what the deal is.
Since you finished it, maybe you removed the game and all game files? I know when removing the games from you PC, some won't stay in your library...I think it depends on the option you choose for removing the game (i.e. all game files).
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I got mine from a friend for $45 (the pre-order before it was released). It was a steam gift rather than a key. I never trade for keys for this reason ever. The trader you are trading with might be legit but he could have gotten the key from an untrustworthy source.
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Bioshock infinite disappeared from my steam library LOL try going to it in the steam store and see if the button says "play now" or "buy now"
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the people that had theirs removed, did you trade for a bioshock key or did you get a never settle code ( XXX-XXX-XXX-XXX ) and redeem it using amd4u.com to have the bioshock key to your email first?
I did the latter and still have my game. I'm 90% sure I traded with the same person as OP.
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Wow mine is gone as well :(
The guy removed me from friends im trying to contact him...
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Ein Mitarbeiter unseres Supportteams hat auf Ihre Frage geantwortet - die Antwort lautet:
Hallo *****,
vielen Dank für Ihre Nachricht an das Steam Support Team.
Ihr CD Key wurde auf Anfrage des Publishers von Ihrem Account entfernt.
Bitte kontaktieren Sie den Verkäufer diesbezüglich direkt.
Beste Grüße,
Steam Support Team
Bei weiteren Fragen stehen wir Ihnen gerne zur Verfügung.
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I don't own Bioshock Infinite according to Store Page. But it's in my library. Scary.
Edit I cannot buy it for myself after all. Phew.
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Every time I see this topic, I check my Beaten category. Still have it, but this makes me worry. Got it through someone in Hookups.
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1) Ask support what happened to your game.
2) If they say that it is not their error but the scammed key - contact trader you got the key from.
3) If trader refuses to give refund/new key - report him on steam trades and steamrep (with the full description of situation, screen shots of the dialogues with support and trader)
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He doesn't help, removed me from friends and he blocked me I think...
Not the same guy and this one has a good rep as well 59 positive and 0 negative.... Cowards
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long time ago i activated a key of Bioshock Infinite i got from a trader.
i played it, finished it and it stayed there more then a month fo sure.
but now i cant find it in my steam library again. i didnt get any notification it has been diactivated or something.
i alerted steam support already but they didnt answer yet. what should i do??
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