I have one question about Steam keys that can be claimed from other person. For example I win a giveaway or trade for a game key bought by someone on GMG, Gamergate, Amazon, etc. and redeem it on my account, after this the person who gave me this key can go to steam support and claim my account without having a scan of the key and only by providing evidence that he bought the key on one os these website?

Because seeing Steam rules here https://support.steampowered.com/kb_article.php?ref=2347-QDFN-4366 tells about claiming an account having a scan of the key, you can provide a scan of the key and claim an account, but what about other keys can someone provide roof that he bought on GMG, GamerGate, Amazon, etc. the key? so it's possible to demonstrate it or only having a scan?

11 years ago*

Comment has been collapsed.

That's in case an account is hijacked. And without your Steam log in user and password you should fear nothing. As they keep logs of logins and that, so if there's no abnormal activite I see no reason why they could steal your acc.

If I am mistaken though, feel free to point it out.

11 years ago
Permalink

Comment has been collapsed.

Well, I'm not really sure, but they probably could, since Steam Support is dumb as crap (it's miracle if they read half of what you wrote). If someone contacts support and posts the key, (tho, like you said, they must know his username), all online activity on his account will be closed, no chat, no key activation etc until it gets solved, in that case, OP would have to provide different proof.

11 years ago
Permalink

Comment has been collapsed.

that could probably be easily rectified if you just gave any details about your payment details.

11 years ago
Permalink

Comment has been collapsed.

They could simply claim the account was hijacked, I suppose, but they might be able to see that use of the account appears normal. i.e. since when do people hijack accounts and not change the email/password? Why would the hijackee be emailing from a completely unrelated email address? etc.

11 years ago
Permalink

Comment has been collapsed.

According to Steam, they don't store psat mail/password data - so they wouldn't know something changed.

Show them key from GMG and account-name (hence, never use same nick and account name) and if Steam Support is someone stupid, he'd give you access to that account. If he's not stupid, he'd ask for few more proofs.

11 years ago
Permalink

Comment has been collapsed.

Heh... Interesting. No wonder when my account was hijacked it didn't cause any problems that I'd just happened to change my email maybe two weeks prior. I was really sweating over that possibly creating complications.

11 years ago
Permalink

Comment has been collapsed.

They don't store past mail/password data, BUT They do have logs that says when a user changed his email/password! It just doesn't say what was the previous mail/password.

11 years ago
Permalink

Comment has been collapsed.

you just found a hole in cosmos....we are all doomed.

11 years ago
Permalink

Comment has been collapsed.

I wonder the same thing myself.

11 years ago
Permalink

Comment has been collapsed.

I think credit card information outweighs CD keys.

They can see where the account has been accessed from, so if you only log in from your house then someone in another country tries to say it's there account it'd be rather obvious they were lying.

11 years ago
Permalink

Comment has been collapsed.

+1

11 years ago
Permalink

Comment has been collapsed.

Yep. In 8 years of service I've never once logged in to my account outside of Southern California, and maybe two or three times outside of this house. I've only ever used one credit card as well. The more you can keep your use consistent and predictable, the easier it is to reclaim a stolen account even without evidence like key scans. When my account got hijacked last month the night and day difference in account activity was so jarring and blatant and I got my account back in a matter of days with minimal back and forth with support.

11 years ago
Permalink

Comment has been collapsed.

Woah, you have only 20 hours played for your 8 years in Steam. How?

11 years ago
Permalink

Comment has been collapsed.

I think he was talking IN GENERAl, not just on steam.

11 years ago
Permalink

Comment has been collapsed.

he was talking about steam, but yeah, you only played for 20 hours on steam for 8 years? wtf man

11 years ago
Permalink

Comment has been collapsed.

Either he played 24 hours worth of games since your post or you don't know how to count.

11 years ago
Permalink

Comment has been collapsed.

Well, go to his account and prove that you can count...

11 years ago
Permalink

Comment has been collapsed.

http://steamcommunity.com/id/adam_himself/games?tab=all

The first four games alone are 21 hours which is already over your alleged 20 hours.

You should have probably double checked first..

11 years ago
Permalink

Comment has been collapsed.

As discussed below it's probably more than you think as it is, but I played most in the earlier couple years of my account when they must not have been tracking the time. Then I went a fairly long time without playing any Steam games at all. I didn't own more than maybe half a dozen games before last year even. So I get to say I've had an account for 8 years, but no, they aren't 8 fully active years. :P

11 years ago
Permalink

Comment has been collapsed.

So the question then might be what happens if I purchase something with my current card (which we'll assume is about to expire,) and I shred it when I get a new one so I no longer have that information. Can I no longer prove that I in fact owned the credit card I paid with?

11 years ago
Permalink

Comment has been collapsed.

Your name, address and other personal information are tied to the credit card. You institution that issued the credit card will always know which credit cards numbers you have previously used.

It might be a bit harder after the card expires, but it won't inhibit you from proving who you are.

11 years ago
Permalink

Comment has been collapsed.

While the card might expire, the account number does not. FYI

11 years ago
Permalink

Comment has been collapsed.

That's ground breaking information that'll probably change my life forever! I never specifically said it would change, I simply said they would know the previous numbers you had.

My bank seems to "no longer offer" my current credit card everytime it expires so they send me a new one with a new number each time.

11 years ago
Permalink

Comment has been collapsed.

Credit card number is not the same as the account number it's linked to.

11 years ago
Permalink

Comment has been collapsed.

This sounds plausible, hope i don't have to deal with this situation, though

11 years ago
Permalink

Comment has been collapsed.

Well, this looks ominous.

11 years ago
Permalink

Comment has been collapsed.

But if they provide proof that they bought the key on GMG or GamersGate if it's possible for example this information will be valid for Steam support? or they only accept proof if bought from their store?

11 years ago
Permalink

Comment has been collapsed.

In that case support most likely will ask current keys holder (one who activated them) where he got them from, and answer like "I got it from user XXX/emial/link to steamgifts profile" will probably handle that case in your favour - proof of buying is only proof of buying not proof of owning it.

11 years ago
Permalink

Comment has been collapsed.

You can always provide proofs of the rest of hundreds purchases you made on your account, can you not?

11 years ago
Permalink

Comment has been collapsed.

i think you need to write more information to take back the account, only a proof of purchase is not enough if you don't know your associated e-mail adress and login id they can't do anything...

11 years ago
Permalink

Comment has been collapsed.

Ok that sounds better :S

11 years ago
Permalink

Comment has been collapsed.

They don't store past mails/passwords. If you have account name and proof of purchase, you're good to own account - otherwise, is someone steals your account, how you'd get it back? "Please give a mail scammer uses for your account?"

So, in the end, never use same account login and nick if you're going around trading steam keys.

11 years ago
Permalink

Comment has been collapsed.

He will need your email ,account name ( the name you log in with ) , password , Credit card last 4 numbers /paypal id to get your account .

11 years ago
Permalink

Comment has been collapsed.

this

11 years ago
Permalink

Comment has been collapsed.

And if you don't buy anything on Steam - only retail or other cheaper stores? Your account is gone?

11 years ago
Permalink

Comment has been collapsed.

They would ask you to write something on a sticker with serial number and send them a picture of resulting contraption.

11 years ago
Permalink

Comment has been collapsed.

Those were mostly rhetorical questions - food for thought about that credit card thing.

Should have made it more obvious, I guess.

11 years ago
Permalink

Comment has been collapsed.

Rhetorical or not but that's what they asked me when I tried to retrieve my very first account after it's been abandoned for several years. I'd never bothered complying though, mostly because I am opposed to writing shit on game covers.

11 years ago
Permalink

Comment has been collapsed.

I use my game covers for target practice. Hate carrying physical media around for things I can access digitally

11 years ago
Permalink

Comment has been collapsed.

If you win a giveaway of a key I've purchased I have proof of purchase and your username, nick and maybe e-mail. No hijack (but not acces to e-mail) so you are on hands of the staff decision.

11 years ago
Permalink

Comment has been collapsed.

But you don't have my username and without access to my email you can't do any thing. As far as I know you need 4 proofs to get the account. They are also checking the IP usage as far as I know.

11 years ago
Permalink

Comment has been collapsed.

username? getmyass15 although your id is getmyass199715.
If what you say is true, then that reassures me.

11 years ago
Permalink

Comment has been collapsed.

Lol the user name of your steam is the one you log in with it isn't the steam ID or the steamgifts user name it's the one you log in with

11 years ago
Permalink

Comment has been collapsed.

Proof of buying =/= proof of owning, so you should fear nothing. Cheer!

11 years ago
Permalink

Comment has been collapsed.

Don't think that Steam haven't thought this through. The answer is more obvious than you think.

11 years ago
Permalink

Comment has been collapsed.

That gives me an idea:

  1. Win a lottery;
  2. Buy gazillion Fortix keys;
  3. Give them all away;
  4. Take over every single Steam account;
  5. Evil laughter.
11 years ago
Permalink

Comment has been collapsed.

6: Sell accounts while retaining enough information to tell them apart
7: Have the capability of getting any person who annoys you banned forever

11 years ago
Permalink

Comment has been collapsed.

8: Start again.

11 years ago
Permalink

Comment has been collapsed.

1 year later... you become the owner of valve

11 years ago
Permalink

Comment has been collapsed.

9: Get fat

11 years ago
Permalink

Comment has been collapsed.

10: Never release a Valve title with the number 3 in it.

11 years ago
Permalink

Comment has been collapsed.

  1. Release a Valve title with the number 3 in it.
11 years ago
Permalink

Comment has been collapsed.

Left 4 Dead 3, yay.

11 years ago
Permalink

Comment has been collapsed.

First shalt thou take out the Holy Pin. Then shalt thou count to three, no more, no less. Three shall be the number thou shalt count, and the number of the counting shall be three. Four shalt thou not count, neither count thou two, excepting that thou then proceed to three. Five is right out. Once the number three, being the third number, be reached, then lobbest thou thy Holy Hand Grenade of Antioch towards thy foe, who, being naughty in my sight, shall snuff it.

Right. One... two... five.

11 years ago
Permalink

Comment has been collapsed.

Pretty potent stuff, what you're sniffing. Made me smile. Cheers.

11 years ago
Permalink

Comment has been collapsed.

5.Sell Half Life to EA or UBISOFT and announce the closing of STEAM

11 years ago
Permalink

Comment has been collapsed.

Blasphemer! Conniving heathen!

11 years ago
Permalink

Comment has been collapsed.

he can claim you account only if this key activated first on you account.

11 years ago
Permalink

Comment has been collapsed.

How do you activate a key for a second time if I may ask?

11 years ago
Permalink

Comment has been collapsed.

When you activate a used key you get the "Duplicate key" dialogue box, which has an option to reclaim the account it has already been activated on

11 years ago
Permalink

Comment has been collapsed.

yeah I could save some srs $$$

11 years ago
Permalink

Comment has been collapsed.

I think if you don't have the same word as an account-name and a nick, you should be fine.

11 years ago
Permalink

Comment has been collapsed.

This happened to me. I bought MW2 on ebay, but was already activated. Messaged steam support, gave them a scan of the key, and they gave me the account with which the key had been activated on. It had a few other games on it too. The guy who owned that account then messaged steam support i believe, and the whole account got disabled.

11 years ago
Permalink

Comment has been collapsed.

That's funny. I hope you got your money back, but the seller deserved it

"Hey, here's this beer I already drank most of, but you can have the last dregs for real cheap!"

11 years ago
Permalink

Comment has been collapsed.

Disabled for life, or just until it gets solved? Since this can be really bad precedence.

11 years ago
Permalink

Comment has been collapsed.

Disabled for life.

11 years ago
Permalink

Comment has been collapsed.

so you and that guy both lost something on the process, right?

11 years ago
Permalink

Comment has been collapsed.

maybe it was one of those key generators?

11 years ago
Permalink

Comment has been collapsed.

Just your credit card info along with any receipts/keys you have for games on your account. They may inconveyance you but you will most likely have much more proof.

11 years ago
Permalink

Comment has been collapsed.

As long as you have the first game (box + serial?) you registered on your account and some knowledge of the latest activites, that should be proof enough since accounts are not allowed to be sold or shared.

11 years ago
Permalink

Comment has been collapsed.

You need way more than just 1 cd key. I had to scan every single steam key I had, the one time my account was hacked.

11 years ago
Permalink

Comment has been collapsed.

You can't do that, trust me.

11 years ago
Permalink

Comment has been collapsed.

There was a thread here where a user was telling how Steam support asked him to provide proof of purchase for the very first game he purchased for his account to verify his account ownership. So I think you can only try reclaiming it with the very first game you bought. They'll also probably do IP checks. So there's nothing to worry about.

11 years ago
Permalink

Comment has been collapsed.

Closed 11 years ago by lordcataclysm10.