I also hate people who write this kind of shit in their giveaways, and I believe support should just stop approving such giveaways and start suspending people for this, but man.. your last giveaway ended two years ago. The only person you will hurt with those blacklist is you, others will never know they are blacklisted. Blacklists don't work without giveaways, and the more and the better giveaways you do - the more they are effective. Your blacklists have negative effectiveness.
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and I believe support should just stop approving such giveaways and start suspending people for this
This. It misleads new users (as well as some not so new), who then believe they're obliged to follow the giveaway creator's rules. It also (falsely) releases the creator from their obligation to provide a working key per site rules.
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There was discussion at some point and in the end we will just not accept any kind of "custom deletion rules". Winner needs to agree on it always. There are ofc exceptions of exceptions like life could not be easy, like in case when creator asks for re-roll but there are no other valid entries
I was in favor of having rule that would prevent people from writing "by entering you agree you will sing me Let it Go before I deliver you gift". But it didn't go through. So I just leave a comment when I see GA like that. Other people can also write that this kind of "rule" is not supported and creator still need winner permission to delete giveaway.
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Quick question, I've had a few winners who had unactivated/multiple wins but it was 1+ years ago. Am I still allowed to ask for a reroll for them even though they've probably served their sentence at the time? One person won a game 5 times so it felt a bit icky to send them the key.
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You can always put in a ticket for a reroll, and staff will either approve your ticket and suspend them or let you know they've already been suspended and to go ahead and send the key.
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So if they've already been suspended for it, I can't ask for a reroll?
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You can't know if they've been suspended or not unless you're a moderator. So you can always ask for a reroll, but it will only be approved if they haven't already been suspended for the infraction.
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You can ask, but it will be declined, if violation was more than a month ago and user already was punished for it before. I do it all the time, sometimes users get suspended and I have my reroll, most of the time I have to deliver the key, sadly. SG has very forgiving rules.
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Like others said. You can always send re-roll request and give reason "not activated game" or "multiple wins". And it can go three ways:
- if user was not suspended for infractions - they are suspended and GA is re-rolled
- if user was suspended and giveaway was won in last 30 days - they aren't suspended (you can't be suspended 2nd time for the same thing) and GA is re-rolled
- if user was suspended giveaway and was won more than 30 days ago - no suspension and no re-roll
It looks complicated but it boils down to "If I win game on 1st Jan, mark received and not activate, all games I win till 1st Feb can be re-rolled".
It's up to you to decide if you should send re-roll request. Some rule breakers are lucky and avoid suspension for months or years even. While others are catched quite fast after they break the rules. Some creators report most (or all) rule breakers they find while others decide to have a threshold (like a year), as the older the infraction the higher risk to spend time reporting someone who was already suspended.
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I would love to hear from you and what you can advise me on my situation. Thank you in advance. MSKOTOR
Cheers, Cruse~
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Matter of phrasing? "You agree" vs "please allow me"?
Yeah.. This wouldn't be bad if it had passed. Same "result" but veeeery different principal.
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For me if you write "please be so kind and allow" it makes it look like you consider (before you even make GA) that the key may be faulty. Plus if enough people leave this message it makes it look like it's valid reason for re-roll. I had creator to whom I had to explain that custom rules are not allowed. And they were like "oh I saw it in so many GAs I thought it's all right". Nothing stops me from buying another key for winner if this doesn't work, or ask for deletion post-fact if key do happen to be faulty.
I see you joined recently so I guess you saw this messages here and there. When I joined this problem was non-existent. No one was writing "please allow me to delete", not to mention "by entering you agree for deletion". It just started at some point when (I guess) websites like otaku were selling dirty cheap keys, people were buying them, and then otaku was not paying developers. Keys were revoked and creators were left with useless keys. (Correct me someone if I mixed website that was doing this).
Instead of avoiding buying keys in those places people were hoping keys they grabbed x weeks or months ago still works. Otherwise - write catch-all-exception rule and hope the key works. Some people had problems with not working HB keys. But in all those cases it's creator's thing to ask the seller why key doesn't work and if they can get replacement.
It's my opinion though, not actual SG rule.
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I don't remember the website (never used Otaku) or that point it started happening (probably before my time here - All I've heard is stories over this).
I'm glad this rule hasn't changed though and you can only request such a thing but not demand it.
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I was in favor of having rule that would prevent people from writing "by entering you agree you will sing me Let it Go before I deliver you gift"
I rarely agree with you, but now you got +1 point of respect from me. Not that it matters for you, but I felt I should tell you.
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Support is not a hive mind, we do have sometimes different opinions in this kind of stuff. And in this case, if it would be up to me, this approach would be more strict :D
We may disagree often but it doesn't mean there aren't areas where we have similar opinions. Even when at some point(s) I was like "Welp sorry but how about no" :P
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Man, some of y'all are really weird. Like sometimes the discussions section basically feels like twitter. Except instead of tweet, people make a discussion thread every time. For example, the thing with leaving steam gift. People acting like they are retiring or something. Like 5 threads of "leaving SG".
When it comes to blacklist, it suddenly becomes reddit. Ever see one of those random comments that get downvoted to hell for no reason? That's the same thing with black list here. Anything goes. You comment on a random post. Blacklist. You didn't comment thank you after winning a game. Blacklist. There are good reasons and also dumb reason like this one. Like your last giveaway was 2 years ago, even if you black list anyone, how will it effect him anyway?
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I'm tickled when people get upset that I blacklist them for not typing two words(or their language equivalent) after winning something. I could let the key rot in some encrypted folder but instead I give so someone can enjoy it. I wouldn't imagine a simple "thanks" is too much to ask in return. It takes mere seconds even if you don't mean it.
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Personally, what I hate is rudeness. So yeah, "by entering you agree..." irritates the hell out of me - unlike "if something goes wrong, please agree..."
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Back in the day, one of my giveaway keys was bad. The original store I bought it from would not offer me recompense, nor were they offering the game on sale any longer.
In order to speedily make it up to the winner, I simply bought the game from Steam at full price ($30) and gave it to them. Different times, I suppose.
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I had a recent similar experience with a key that showed as already used, I contacted the store where I got it, they said they could give me another one, but it could take some time, I told my giveaway winner that, but they suggested, I delete the giveaway; I did, but since they refused a compensation gift, I whitelisted them and made a giveaway just for them.
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smart move. I had same experience sending a wrong IG key (a soundtrack instead of a game) , i asked IG support to give me the good key and they did, sent it to the winner. Yes shit can happen sometimes
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This is how I look at it to be honest. If by off-chance one of my keys doesn't work I'd love to replace it if at all possible. Some folks will give you the light of day, others will not.
I don't enter too many gibs unless I actually intend to play them so I'm also completely fine with agreeing to delete for folks worried about that red mark. It's really no skin off my back to wait a week but again, I'm not in a hurry to hit every available entry either. I suppose it's a difference in perspective more than anything.
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GA creator literary say: "Allow me..." you can`t be a NICE person?
Shit can happen sometimes: technical problems, misread, or JUST human mistake
If you have legit method of cheek key I want to hear.
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Why not ask for it AFTER shit happen, not before? And some people don't even ask, they demand: "By entering, you agree to remove this giveaway if key is not working". Can't they be a NICE person?
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GA creator say BEFORE(!) GA key can t work if don t like it JUST skip. Like other GA write: "I want to give to person who have less games" < I honoured this request and skip GA (game I want BTW!)
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Special requirements to enter giveaway are violation of steamgifts rules.
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I give 1rule above all to be a good Human: try to understand others.
You complain about OCD but you show literary OCD. Yes special requirements are violation of rules BUT accepting requests is a way to be nice good person.
Enter to GA is free you loose nothing. Someone creating GA want give you gift and from good will but always is risk of go south. 1 bad experience can make do not want GA more (this is a loss for everyone)
Even medical equipment can break up unexpected (personal experience by working as paramedic)
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l but always is risk
No. There is no risk, that's the problem. There is no punishment if key is not working by accident! It can happen, and there is already a mechanics for this case implemented on site, which not requires mods attention - winner can mark giveaway as "not received". That's it! That's completely normal and it's nothing bad. And instead of using existing and automatic way some people want to annoy moderators, annoy winners, and do it their way, and they want it so much they are trying to enforce it as a requirement to enter their giveaways, which is against the rules. You ask me to understand others, but why you never ask those people to understand others?
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And I personally might start to think that some punishment is in order if the ratio of failed giveaways really start to go up. Like 10-20% threshold.
Now it seems that this is rather deeply hidden and only something mods could track...
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Well, I don't think 10-20% of not received is something serious. It should be visible, so that if people prefer reliable keys don't enter giveaways from this user. But as long as there is no bad intention - I don't see what to punish there. If user intentionally provide wrong keys (not duplicated, but outright wrong), don't provide key at all, provide key for wrong game - it's already punished, winner just need to file a ticket, not just mark as not received. "Not received" alone is for cases like "key is there, but failed to activate because it's used/region locked". Maybe like 90% of not received keys should be a reason for investigation, but not 10%.
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I don't know if I would continue to use this site if half of the keys I won were not working...
I think better than 1 in 10 is entirely reasonable expectation and going beyond that is really not healthy for community.
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Look, on the very start numbers can go pretty high, if user getting keys from "gray" sites, or just from very old bundles. Like, if user made 2 giveaways and in one of them key was duplicated - it's already 50%. Not a reason to punish for bad luck, in my opinion. But entirely invalid keys, like giving Bad Rats instead of GTA V - should be punished, even if that's one case out of thousand.
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I'm not really worried about users who give a few games. But if someone say gives 50 games and 5 or 10 of them are bad. Or 100 and 10 or 20 of those are dupes... That in general starts to make site look bad. Not to even talk of 25 or 50.
I wonder how others would feel if I had given 200+ something dupe keys. And to be honest here my ratio is somewhere in 1-2%... Which I think is slightly high...
There are other mechanisms to give stuff here than creating giveaways. Many key-drops with same effort against bots as creating giveaway is.
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I can't believe this but.. I don't disagree with you on something xD
I don't mind the please allow to delete (not the "you agree to delete" that's stupid) nor the not received.
But I get why some people don't want it either (spot, stigma, and so on) so in a "risky" case I'd rather take the risk or skip it than the ga not happening at all
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...mods not complaining about delete even accepting that's type of request.
GA deleted GA creator and winner happy (for being nice)
GA not received only winner happy
In both sceneros winner don't receive game.
If there 99,9% chance to key to work in your reasoning there is better to riot somewhere in hard disk than make someone happy.
And yes always is risk everything CAN make problem
Ex for some reason when I update my GPU driver make my GPU not working properly. Now what I in hate train on that company? No just troubleshoot and make to work again. Annoying yes, to make hate everyone in that company NO
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Sorry, I can't even understand all you wrote. Why only winner happy when GA marked as not received? Of course nobody is happy either way when key is not working, but marking as not received don't take mod's time, requires less efforts from winner, and less effort from a creator, so it's literally the best possible solution. Nobody is hurt from this.
Dunno about the rest of text. Riots in hard disk? What is this even supposed to mean?
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Riot because not used by anyone
How much mod time take? 2min? (Read and click delete) when both side have no problem with delete GA. I now art site were every post is mod for quality...+500daily and they don't have a problem. Probably that's easiest request they have.
In rest of text literary write everything can make a problem
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Oh, you probably meant "rot". At least I deciphered this part.
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No offense whatsoever, I'm not a native speaker myself, so I know it may be hard. It's just that sometimes I fail to understand, but I'm trying!
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I quite good in translate from English to Polish (yes because of games, moves and books) but it's harder the other way round Polish to English
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I don't think winner is happy in first case. They just do it because they are afraid of losses. Being blacklisted or being kicked from group...
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I accept this sometimes mainly because I've read why a key might not be working.
The winner is never happy about it as it's a bummer to win aaaand not win..
Most try to make up for it at least.. But yeah.. Still not the same thing.
Received or delete doesn't change the winners emotions :P It will still suck..
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Ok maybe only me make happy when I just being nice to others. And thank you for understanding something can not working as planned
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I get it. I'm saying the same thing.. Just because somebody tried and x thing wasn't working shouldn't be punished for it.
Which is why I agree and delete. But I also don't view the not received as a black stripe.. It has stigma for 0 reason. But that's another story
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Maybe that's why people fear "not received" to be branded as liar
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There is no 100% safe key no matter where it is from. Some have smaller chances, some higher but NO chance.. Impossible. Even through steam you can't gift to all..
Why a key being bad makes them a liar, I'll never understand.
And intentional bad keys will show themselves soon enough.. So..
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I GA key when I just have game or I don't want to play this game but have from some bundle
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Why shouldn't they be? Clearly they were at point when they clicked create giveaway...
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Bruh... I'm still not on your blacklist.
Ok. Let's do this:
Allow me to delete GA if the key is not working!
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No, I don't allow it, never do that. I hope it's settled now.
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That's bold, given you sent nothing in last 2 years.
We often have keys that may or may not work, or have questionable sources.
We still want to give them away but we don't want to risk a "not received" on our profile, after a week of waiting (during which you cannot enter another same giveaway).
It's a sweet spot, a middle ground that allows us to share, and you to enter, with basically zero risks.
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I think we should just start banning for bad keys. Would solve the issue fast and permanently. Everyone would be happy. The creators wouldn't have to worry about their bad keys and winners would have less risk.
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Just 3 weeks ago you gave away several keys for the group "Delete giveaway if key is not working".
That either makes your claim non-genuine... or you're just a hypocrite, not sure.
Also, only maybe 3% of the keys that I am unsure about is potentially bad. That should not disqualify all the keys.
But I am not willing to get slapped with "not received" if there's 3% chance for it.
So I either I give away with "let me delete if dupe" or not at all. You tell me who benefits in this case at all.
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I admit I'm hypocrite. So I exploit system with rest of the horrible users here.
But at least I don't defend that absolutely wrong process as something good or desirable. So I can claim some moral superiority over others. Who do exploit it and claim that fake giveaways are a good thing and it is nice to approve deletion when you don't actually win in the end...
Why do you feel that you don't deserve "Not Received" when you clearly absolutely deserve it? I mean there isn't any actual punishment. As there should be. 3 or 5 days per instance per rules.
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I presented my case scenario, but here it goes in more detail.
Imagine I have a spreadsheet with 20 keys leftover from trades, that didn't go anywhere.
Some are retail, some are not, and I don't know what's what, but since my spreadsheet is encrypted the only person who could screw up was the company that sold me the key.
Can I trust they did not, after 6 months? Nuh-uh.
So I have 20 keys that probably are okay, I want to give them away but it's not worth it for me to risk a single "not received".
I refuse to say all those keys are bad because one among them MAY be bad.
If there are people who exploit the system and really dump crap keys here, F them, but it's not me.
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Why do you think in that case you don't deserve the justice? That is "Not received" feedback? Clearly you should be accept that risk. Or giveaway them in some other way. I absolutely disagree that there should be any get scot-away from jail free cards for clear infractions.
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I was going to respond to that but quickly realized that I'm indeed speaking with self-admitted hypocrite who admits the exploitation and then questions me on justice.
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I am with you on this HellRiderSG. Imagine this. I am from SEA Region which means, my keys are bound to my region. I only buy bundle keys as they are affordable for the number of games i am interested.
I want to share my keys to others keys from Indiegala, Fanatical, however i cannot guarantee the validity of the keys because:
1) Structurally STEAM does not have a tool for
2) Official Key Resellers do not state if the keys in those bundles are WW/RoW keys or not
3) I curate my purchases, I only buy bundles I like the games inside and if i have some of the games already and a couple of games i am interested, I buy those bundles with the intention to gift the games away. Like the IG's Hidden object bundles which i have a lot joy with the games personally
4) I am not able to nor it makes sense to replace those bundle keys with a full purchase. If i am make a full purchase why bother getting the bundle? In my case, my region does not allow me to gift to EU, NA, nor other regions.
5) thus i have keys sitting in my stash which I cannot gift out because all the odds are against me and I do not wish to put myself in that position when I cannot resolve the issue due to the region I am from
6) Why not just take the "Not Received"? SURE! Others on this forum say its nothing but when it comes to groups or individuals when they look at your account, Dont they look at your stats? How many you have given, how much is your ratio, how many Not Received you have? No pain not issue??? Really? Am I not being judged?
7) Why didnt I have issues previously? Because I played with fire, I just had to assume the Keys from IG and Fanatical were WW/RoW which thankfully they were. Then came along the period where Devs were not paid and keys were revoked even for IG and Fanatical. As such, I cant guarantee and with my situation IRL i do not wish to tumble issues onto myself.
Why does the good intention of gifting become such a chore which goes against the goodwill of gifting? The site seemingly seems to be shifting to only to EU users only as they are the most valuable gifters. Even for US, once the exchange rate falls below the gifting range, users will have trouble gifting to EU users. Afaik, US keys are not WW Keys.
Afaik, the site started when gifting between regions using Steam gifting was region free, which was heavily abused. Which down the road now, we are suffering from the issue. I paid above x1.40+ conversion rates to purchase the bundles, I want to share and gift. However, circumstances have come to which it is not favorable for me at all.
Warmest and most sincere wishes, Cruse~
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Store pages have info about region restrictions, other thing is how easy it is to access it. Like they list all the countries where key can be activated instead of few where it can't...
As for the bundles - check sensualshakti bundle threads. They do amazing job (together with the community) to find if game in bundle is region locked or not. And list it in easy to access way.
Steam always had region restrictions. They were just not as strict. But people that were exploiting system to make a living from reselling games from cheap to expensive regions manually or via bots did push Steam into blocking free trading on the community market. And rise of key resellers pushed publishers into blocking keys. Why would people who earn 1,5k eur go and buy game for 50 eur when they can go to key reseller that offers keys meant for people earning 300eur for 10 eur?
Like always few who gamed the system made it worse for rest 99%.
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Personally, I usually do ask... Most of the time, I put this in my description: "I bought some bundles from Fanatical and I'm giving away some of the games. To the best of my knowledge there are no region restrictions. Please allow me to delete the giveaway if for some reason you are unable to redeem the key." It's a request. I'm not attempting to require them to do it, and the site rules override any rules I might have anyway.
I have bought a lot of bundles from Fanatical, and so far I've had two keys that failed, my guess is somebody with a key generator stole them. In both instances, I contacted the Fanatical customer service and got a new key. In both instances, the original key came from a mystery bundle, and the new key was also a mystery key from the same bundle. I gave the new key to the original winner over Steam chat, and they were able to redeem that key so they at least got SOMETHING, but being a mystery key it was not for the same game. Both winners (after I gave them the new key and then offered to buy them the "correct" game) said that they didn't think I should be held responsible for something beyond my control and forced to buy a key at full price just for them, and (without me even asking beyond the description of my giveaway) posted that it was okay to delete it.
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Back in the days there were no such thing. If you can't provide a gift, then winner just marks it unreceived.
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I'm tired of reading this. So I'm adding to blacklist those who do this.
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