And now I can't get into my steam account. I logged out and for some reason it wouldn't accept my logon. And I can not remember my password I use since I have too many at the same time.

So I go into the part to change my password and it looks like a different email account was listed. I haven't had any issues in months and even recently verified my account. And now I can't even view my own profile online. It's as if my profile was almost deleted. And I was playing on steam a couple of hours ago.

Lets hope that the incompetents at steam support can help me in a decent time frame.

5 years ago

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Thats really strange. Just your avatar, screen name and lots of empty space. It could be Steam being Steam though. Maybe try to wait it out?

5 years ago
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No choice. I have to go to work soon anyway.

5 years ago
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Never seen this happen before but i wish you luck with support.🐧

5 years ago
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Thanks. Lets see how many years this takes.

5 years ago
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Is it really that bad? I haven't dealt with support outside of refunds in a really long time.
After some thought, maybe it is some kind of bug..There has been a few times where i have visited the market through the U.I. and it would say that i need to login to view my items up for sale, or i would visit my profile and it would say its private..a refresh or two would always solve this. I know its not the same thing that you are experiencing but it does point to potential buggyness.

5 years ago
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It was an exaggeration. I always make fun of things that way.

5 years ago
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I assumed as much :p
Still though, for such an exaggeration it must take a long time for a response even if the reality is only a day or two.

5 years ago
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It's not a proper password if you can remember it. Everyone should use some password manager like KeePass or similar.

5 years ago
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I usually write mine down. I just can't find it on my papers which makes me think that I forgot to write the last one down. I usually try to keep it as similar as possible, though.

5 years ago
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KeePass is great, +1

5 years ago
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but what if you forget your KeePass password?

5 years ago
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It's as simple as you might think. You lose access to your password pool then.
One should never ever forget their master password. Write it down if necessary and keep it in a safe place. ;)

5 years ago*
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sorry, I was being sarcastic.

I remember years ago a colleague of mine had an unprotected Word file right on his desktop containing what I called "the Nick Identity Theft Manual". It contained his social security number, bank account numbers, utility account numbers, usernames, passwords, email addresses, and a whole lot more. Best of all, the whiteboard in his office had his username and password to get into his computer written in large letters.

5 years ago
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Sometimes it's hard to recognize sarcasm properly, sry.
lol, such a foolish colleague of yours. This is basically an invitation to get screwed. ;D

5 years ago
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I much prefer using my memory than relying on one single service to keep all my passwords safe.

And it can be a proper password even if you remember it, dunno what you mean by that.

5 years ago
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Using one's memory doesn't really scale. I'd have over 380 passwords to memorize. One could use some memorization system, and I do, but only for my 'master' password.

Most people don't know what a proper password is like. You might, but software generated passwords are generally a better choice.

5 years ago
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Ok, I admit, 380 is a bit much for me. Damn you've got a lot, I only have a little bit under 100.
Yeah, I studied cybersecurity and proper passwords were one of the first things we were drilled on :D And true, generators are probably best.

5 years ago
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Ouch... Best suggestion I have is wait it out and hope its a Steam bug? Hopefully Steam support can help you. Goodluck :)

edit: Err... Not to look weird, I accidently hit the add friend button I think lol And my phones acting up and wont let me cancel it. If it went through, dont have to accept if you dont want to. Just wanted to explain so I dont look like a weirdo :D

5 years ago
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You mean any weirder than you already may be? :P

5 years ago
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Might be? xD If anything it prolly just let's people know just how odd I really am ;) lol

5 years ago
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Hmm, can't say for sure, but I've been experiencing some issues today when visiting friend's profiles. Some would glitch, while others even indicate they no longer exist (despite following the link on the list). So the first option would be "Steam being Steam". And if that's the case, it'll be auto-fixed when maintenance concludes.

But the password and different mail part are just too strange to fit in that category. Hope support will be able to help you fix this swiftly.

5 years ago
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I checked and your Steam profile got community banned, I'm not sure if that was Steam support putting block during account recovery process, or something you did prior to doing that, just letting you know why your profile looks "blank", you definitely want to reach Steam support regarding that.

5 years ago
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How odd. I did absolutely nothing wrong. I play no online games of note, I don't post too much on the boards and I haven never had a vac ban. ever.

Maybe it's the support ticket as I said it might have been hacked, I don't know.

5 years ago
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If you didn't do anything wrong then there is no reason for you to have one, Steam support should be able to tell you more. Even if you did, there is a huge chance that the first one is temporary.

5 years ago
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Try both your browser and the client. One can still be logged in while the other is not. Worth a shot.
What do you mean by a different email? Not the one you expected or one that is not yours. Is this visible if not logged in?

If its not yours then someone logged into your account and changed things. Hopefully thats not the case. Only steam support can help if thats the case. Good luck.

5 years ago
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Well, this would have come up one day so it's probably best that I caught it now.

Lets hope I see a reply in a few hours when I get home from work.

5 years ago
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I can not remember my password

your own fault buddy

5 years ago
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1day community ban?
http://steamrep.com/search?q=76561197991189215

few days ago:
https://www.steamgifts.com/discussion/6CVd7/forum-ban-for-nonexistant-messages-help


u really should use password program xD
I use RoboForm and its ducking awesome ^^

5 years ago
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Thanks for that. I can live with a community ban. Long as I can play my games. Well, at least I still have Origin, Uplay and GOG.

5 years ago
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Was about to write about a community bun, but this topic you linked is very disturbing.

5 years ago
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You are community banned. They must have told you why you were banned. So why were you banned?

5 years ago
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Also if you keep forgetting your passwords to websites and emails, use an excel sheet with a master password.

But make sure you don't forget that master password. I've also got too many emails and steam accounts to remember everything.

Lastly, I suggest NOT posting anything on their indie/early access games forum. Those asshole motherfucker developers rule their boards nazi style. I got perm banned from starbound forum years ago for criticizing their fucked up game.

5 years ago
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  1. You can edit your posts, your don't need to make two.
  2. You SHOULD edit your posts, unless you think that language is acceptable.
5 years ago
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Why can't I post twice? And who the hell you think you are to dictate your orders here?

5 years ago
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My apologies, I shouldn't be calling you out, as I'm not a moderator.

5 years ago
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It is not "dictating" orders, but part of netiquete. If you want to add something to discussion, you should edit your post instead of writing new one. Unless you reply to someone else. Or some time passed since your previous post, so edit would be no longer visible.

SteamGifts forum resembles more reddit than traditional forum in it's structure. But still, you don't write few messages in a row (you edit 1st) on standard forum, you should do the same here.

Normally when you have limit of 10 / 15 / 20 posts on a page. And when someone writes 5 posts in a row (instead of edit 1st one) it takes big chunk of available space. That's why "edit not post new comment" is standard rule on the internet.

And I write is as "standard user", not "moderator" :P

5 years ago
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Paired with your recent Origin issues that sounds more like you have some serious hacking/phishing problem. Better check all your devices thoroughly.

5 years ago
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Time to get a new email address.

5 years ago
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After looking into another request for a password change, I see the email address to send it to is the following-

i.*.*..@g**.c

I have absolutely NO idea who that is supposed to be as my account is through Yahoo and my gmail, which is my private account, does not start with the letter 'i' nor does it have any periods in the middle.

5 years ago
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So you got hacked and somehow community banned then?

5 years ago
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Sounds like a hacker maybe? Would it help if you had some of us report it as compromised? Not really sure if that actually helps, but couldnt hurt maybe?

5 years ago
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Wew, something is seriously fucked up with your account.
I wouldn't necessarily think of an hack, it might be due to Steam having database problems or something.
The other day I couldn't login myself and therefore requested a password reset which was working fine through SMA and Two-Factor Authentication, but afterwards I still wasn't able to login. I had to wait a couple of hours until it was working again.

Why don't you use mobile authentication? Once your account has reached a significant value, you should secure it as much as you can. ;)

Edit: Maybe Valve decided to disable your account and made it practically impossible to reset password through email.

5 years ago*
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yeah you've been hacked. i just got the msg from your account via chat:

Hi, can you spin this roulette (removed url) ? If GTA V, PUBG or CSGO falls out, I can buy the key from you. Try it, it will take no more than 30 seconds. You go -> press the ROLL button, a free game falls out -> you take the key and write to me) Well, or you activate the game on your account)

when steam support finally gets into a dialogue with you, there's your evidence. especially since you noticed something was wrong BEFORE the spam msgs started to go out.

5 years ago
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Thanks for that message. I'll let them know right away.
Edit- Another friend of mine sent me that same message. An old user here Nerdhouse. And I did not click on it but am getting this anyway.

5 years ago
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wtf.. But your community ban is lifted and your account is visible again.
What a bummer. :o
When you'll get your account back, do yourself a favor and secure it with 2FA. ;)

5 years ago
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Lifted yet still no access.

5 years ago
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A bunch of people have gotten hacked and sent that message (Nerdhouse was just one of them). So far, they all seem to have gotten their account back. Hopefully you'll get yours back soon as well!

5 years ago
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mate your account got hacked >.> he send me some strange mesage >.> he wanted me to enter in some sites to steal my pasword >.> when and if you get it back add me again cose he removed me

5 years ago
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Account stolen. Named changed to someone called Lifelegend.
Bet it was sold to him and all my friends seems to be gone.

I am now officially pissed.

Edit- I wonder if I can ever get it back. I apologize to all my friends here that I have lost on my list and any that got a mesage from me.

5 years ago*
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i reported the account as compromised this morning before i posted the comment here, included copypaste of the chat message which steam can access via logs i'm sure. don't give up yet. this'll probably be messy, but since you caught the issue right away there's a papertrail for support to follow and see what is going on.

5 years ago
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Oh no...Worst case scenario. :(
Only Steam Support can help you now, and you have to prove your ownership somehow.
I'm so sorry for you.

5 years ago
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I sent them one of the last keys I used last Friday as proof yesterday. This guy is probably going to contest this. I don't think I'm getting my account back at all.

5 years ago
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well what did you do ? that he stole it .

5 years ago
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The key was sent as proof that I used it the day before this happened.

5 years ago
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well he is using .....hacking site ...to steal stuff i hope you wont get other bans

5 years ago
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Knowing used keys and things like billing info / physical address will most likely allow you to recover it. I think I saw somewhere that such info cannot fully be displayed in your account, precisely so that knowledge of them can help for disaster recovery.
On the technical side, they'll probably see obvious stuff like an IP from a different country / city (hopefully the guy who stole it isn't your IRL neighbor ^^).

5 years ago*
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Calling himself Eagle now. I really hope you get it back as soon as possible!

5 years ago
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well if you manage to get your account back your lucky you lost all your friends from your list >.> and i think he will clean your account

5 years ago
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Deleted

This comment was deleted 5 years ago.

5 years ago
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I've Reported as stolen from the rightful owner. Good luck. I have no idea if that helps or not but its worth reporting from another account.

5 years ago
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If you search for LifeLegend, you find a Russian profile. Notice how your steam profile has the same picture.

5 years ago*
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well i reported gl mate taking it back to bad i didnt copied the messaged i got from him it didnt came to mind

5 years ago
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Reported as stolen account
:o
I hope u remember your first mail and u saved first keys u activated on your account. If your first keys are from humble/indiegala/ - just check your profile on those sites and sent keys to steam support

5 years ago
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Thank you all for reporting this for me. Lets hope I can get this back. I WILL be changing my access to my private email after. IF I can get it back.

5 years ago
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