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Good choice of people to add to the support base. Now we can get them working on those tickets :D
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Nice to see that guys from my whitelist are mods now. ;)
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Congrats and enjoy the glory that comes with the job! And the responsibility! And the tediousness! And the repetitiveness! And the impatient users! And the time spent with users who can't read the rules! And the repetitiveness! And the ingrateful people! And the long hours helping! And the repetitiveness!
Seriously: Thanks, guys! :)
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Hey everyone, our support family is growing today. We have 8 new users joining the team:
I think they'll be a great help to the community, and I'm looking forward to having them with us. Try not to scare them away! This brings our staff up to 24 users, although a few are inactive. We'll see if we can push that number closer to 30 in the near future to help reduce response times, and to spread out the workload amongst the staff.
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