Not getting feedback from the winner!

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Hello guys. My problem is that I made a Just Cause giveaway 4 days ago, added the winner on steam, sent him the game, but he won't reply to me. In the gift history is says that the game is redeemed, yet I can't see it in his inventory, and he won't reply to anything I write him. Thanks for help in advance! :)

11 years ago*

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7 Comments

Seibitsu

Just wait 7 days. If the winner doesn't respond, mods are the people who will help you.

11 years ago

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TheDopefish

That's why I prefer to hand over the games personally, no matter if it's a gift or a key.

Anyway: Mail him, keep trying to contact him via Steam and if he does not redeem the game within 7 days after he won, create a support ticket with screenshots that you've sent the game and that you've tried to contact him, the mods will take care of the rest.

11 years ago

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Martinkiddo

Okay, I will do that. Thank you guys! :)

11 years ago

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HustlaOG

That's why I don't like doing giveaways for people with no contributor value. Some of them either don't know how to use the site and how it works or are scammers.

11 years ago

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vidmavidma

+1.

11 years ago

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CrabdaddyLonglegs

Just don't worry about it? You just said it says redeemed. Maybe he gave the code to a friend?

11 years ago

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