You might be out of luck - you could try contacting their support or w/e to get an answer on the paypal not working though, as it should allow for the trial.
I just freaked out for a bit, they were doing their migration between when I signed up and when the 7 days was up and I couldn't cancel, but their support was very helpful in stopping the charge while the servers were being migrated. :-p
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Perhaps you can get back into the trail until 7 days worth of time has passed? Whether you quit and reapply or not they are keeping track? Either way I'm sure they are going to catch on with people exploiting it and it's going to be fixed.
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N V T S nuts!
Just got charged this morning. Logged in and lo and behold I've got auto-renew OFF and my trial ends on the 8th.
Now I have to see if I can get that back. If not, I just bought an expensive copy of Hamilton's Great Adventure. Guess I got that King Arthur game also. Bastion soundtrack is worth a buck or two.
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What? How much? If it was only $1 then that's normal and you will get it back soon.
If more then $1, and Auto-Renew is off AND your Trial is still active (This makes it seem kinda weird that they would charge you, almost a week early [and they weren't meant to at all]), they cannot charge you, and will have to refund you.
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You guys do read your e-mails right??
"Subscribers: For your convenience all subscriptions renew automatically to IGN subscription services. You will be billed again 5 days before your current service period ends to avoid loss of use. You must cancel your current subscription prior to this to avoid billing for the next period."
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I can sign in to my regular account, but I can't sign in to the prime area even though I received a mail that the transaction went through. I hope they won't charge me for the next month while I'm unable to log in to cancel it, their support doesn't answer me.
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I donΒ΄t think this has been mentioned here before, but you get a code from Prime for gamersgate which gives you " A permanent 15% discount on all purchases on GamersGate!" which is pretty good, as they have pretty good deals from time to time.
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All in all, with 2 games that registered on Steam, an constant -15% on gamergate discount, plus the Bastion OST and access to closed betas on PC/XBOX/PS3 this thing seems, to me atleast, almost worth the ~$15
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Can anyone help me? it keeps telling me to buy.....so i'm kinda screwed as i dont have a paypal or cc....any ideas?
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D: THIS IS ALL YOUR FAULT
Oh wait....ill just create a paypal acc....
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Anyone getting this status:
"Game Key Processing
Your key request cannot be completed at this time. It has been placed on hold in an effort to minimize key farming. It will be released automatically when we have reviewed your request. If you feel this is in error, please contact Customer Support."
This is my first time using the IGN free trial...
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Yep, "you have used your one free trial period for this account" or something along these lines. Don't think they will allow you to make another account with the same PayPal acc. And I'm not going to register a credit card just for that >_>
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What is funny is i have a Prime acct that is good for another week and I can not log into it...and can not get the game. o valid acct no access...They suggest I use a different browsewr after all these years. I suggested I cancel my account..which I did.
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I managed to grab Rochard, and now I can't seem to access the subscriptions page to cancel the auto-renew. This is the fourth time I've used the Prime free trial (King Arthur/Bastion OST, Skydrift, Hamilton, and Rochard) and I have been able to cancel all the other times but can't seem to cancel right now. I really hope I don't get charged, especially since I don't have money in my bank account that my CC comes from >_>
Just asking if you guys can access the subscription page.
EDIT: Just got e-mail and says I didn't get charged. Got a second e-mail that says "WELCOME to IGN PRIME" and interesting note on it. It says there is also "FREE MOBILE GAME OF THE MONTH."
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Something is up with the service - I can get to things by direct link, but can't get into the hub right now. Different browsers/PCs don't make a difference.
I'm still waiting on that refund. Then again they've almost made it worth my $15 (Rochard/Hamilton's/Bastion OST/not sure if I care for King Arthur...)
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Hrm. When I go to get the free trial again it says "Prime - 7 Day Trial, then $14.95 for 3 months."
I've used the trial before to nab Hamilton and King Arthur, but I'm sure the first time it wasn't stated with this 3 month crap. Can someone confirm that disabling auto-renew will disable the charge to my credit card?
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it doesn't work for me... it says I've already used my one-time free trial
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Sorry, you have already used the one allowed free trial of IGN Prime for this IGN account. Please select a paid package.
Seems no longer infinite.. and now can only opt for annual or 2 years pay... Maybe I souldn't have canceled the auto-renew for 3 months... seemed worth it
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but isn't your paypal kind of tied to your IGN account? someone said something about that in an earlier post
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well i sing in and add my paypal so i think i got primed then i couldn't get rochard ot king arthur and tried with second acc but with the same paypal acc , tried again ant nothing , i verifyed my email also canceled auto-renew and when i try to get rochard it says i already used my one free triel period ... any ideas ?
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they send mi 2 emails for the to acc i made saying my acc was canceled
"We are sorry to tell you that your IGN Prime account is expiring:
IGN Prime Loss of Service Date: February 13, 2012"
after the first try i already accepted that i can't get the free games and that its not fair or maybe i did something wrong
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Use IE, I had same problem (chrome) and IE fixed it :D
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