12 years ago*

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I used my active paypal account on it and still couldn't get the trial (asking to add credit card to account - what if I don't have one?)

12 years ago
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You might be out of luck - you could try contacting their support or w/e to get an answer on the paypal not working though, as it should allow for the trial.

I just freaked out for a bit, they were doing their migration between when I signed up and when the 7 days was up and I couldn't cancel, but their support was very helpful in stopping the charge while the servers were being migrated. :-p

12 years ago
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Perhaps you can get back into the trail until 7 days worth of time has passed? Whether you quit and reapply or not they are keeping track? Either way I'm sure they are going to catch on with people exploiting it and it's going to be fixed.

12 years ago
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12 years ago
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sorry for dead bump.

When's the new "Game of the Month"? Hamilton was removed but no new game replaced it

12 years ago
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no idea, I guess we'll find out soon.

12 years ago
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N V T S nuts!

Just got charged this morning. Logged in and lo and behold I've got auto-renew OFF and my trial ends on the 8th.

Now I have to see if I can get that back. If not, I just bought an expensive copy of Hamilton's Great Adventure. Guess I got that King Arthur game also. Bastion soundtrack is worth a buck or two.

12 years ago
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What? How much? If it was only $1 then that's normal and you will get it back soon.

If more then $1, and Auto-Renew is off AND your Trial is still active (This makes it seem kinda weird that they would charge you, almost a week early [and they weren't meant to at all]), they cannot charge you, and will have to refund you.

12 years ago
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you must've done something wrong, many people here been doing this for a long time without getting charged

12 years ago
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$14.95 - may be related to how goofed up things were when I started (first thing I did was hit auto-renew off, and then all the fileplanet links stopped working - turned it back on, then off again.

I'm contesting it.

12 years ago
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I read itt that they were moving recently - there is a possibility a mistake has been made. Have a look at your settings - if auto-renew is still off and you are on a trial period - try contacting their support.

12 years ago
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you cant, but remove your creditcard via fax, haha.

12 years ago
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Yeah, their phone support is a joke. ("Go to online support unless you're a bank or law enforcement.")

Considering I work in law enforcement, I was tempted to try that route to see where it'd get me, but not over 15 bucks...

12 years ago
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You guys do read your e-mails right??

"Subscribers: For your convenience all subscriptions renew automatically to IGN subscription services. You will be billed again 5 days before your current service period ends to avoid loss of use. You must cancel your current subscription prior to this to avoid billing for the next period."

12 years ago
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So in other words, do this in the first two days after you register your trial (preferrably get everything right after you register and right after that - cancel). Thanks.

12 years ago
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well i couldn't cancel my first one, so.....

12 years ago
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I can't seem to be able to sign in , anyone else have that problem?

12 years ago
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I can sign in to my regular account, but I can't sign in to the prime area even though I received a mail that the transaction went through. I hope they won't charge me for the next month while I'm unable to log in to cancel it, their support doesn't answer me.

12 years ago
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I can sign in to regular as well but Prime says my mail/password are not right.

12 years ago
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It doesn't even tell me that. It just goes back to the home page like nothing happened.

12 years ago
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It worked now , must have been something wrong with the website earlier.

12 years ago
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I donΒ΄t think this has been mentioned here before, but you get a code from Prime for gamersgate which gives you " A permanent 15% discount on all purchases on GamersGate!" which is pretty good, as they have pretty good deals from time to time.

12 years ago
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All in all, with 2 games that registered on Steam, an constant -15% on gamergate discount, plus the Bastion OST and access to closed betas on PC/XBOX/PS3 this thing seems, to me atleast, almost worth the ~$15

12 years ago
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Add Rochard to the list, it's the new indie game of the month =)

12 years ago
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Can anyone help me? it keeps telling me to buy.....so i'm kinda screwed as i dont have a paypal or cc....any ideas?

12 years ago
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12 years ago
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D: THIS IS ALL YOUR FAULT

Oh wait....ill just create a paypal acc....

12 years ago
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Anyone getting this status:

"Game Key Processing
Your key request cannot be completed at this time. It has been placed on hold in an effort to minimize key farming. It will be released automatically when we have reviewed your request. If you feel this is in error, please contact Customer Support."

This is my first time using the IGN free trial...

12 years ago
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its probably getting glitched up, i imagine since the game of the month just came out that it would be getting a decent amount of traffic

12 years ago
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It is no longer infinite...

Too bad

12 years ago
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Yep, "you have used your one free trial period for this account" or something along these lines. Don't think they will allow you to make another account with the same PayPal acc. And I'm not going to register a credit card just for that >_>

12 years ago
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Interesting, I seem to have been able to successfully register a trial and cancel auto-renew again. Just got my Rochard.

12 years ago
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Same here.registered again with same account for a trial period.could turn auto renew off again and also could grab rochard.

12 years ago
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Well, they charged my paypal which had no money in it with the tag "test." At least I managed to snag Rochard.

12 years ago
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What is funny is i have a Prime acct that is good for another week and I can not log into it...and can not get the game. o valid acct no access...They suggest I use a different browsewr after all these years. I suggested I cancel my account..which I did.

12 years ago
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I managed to grab Rochard, and now I can't seem to access the subscriptions page to cancel the auto-renew. This is the fourth time I've used the Prime free trial (King Arthur/Bastion OST, Skydrift, Hamilton, and Rochard) and I have been able to cancel all the other times but can't seem to cancel right now. I really hope I don't get charged, especially since I don't have money in my bank account that my CC comes from >_>

Just asking if you guys can access the subscription page.

EDIT: Just got e-mail and says I didn't get charged. Got a second e-mail that says "WELCOME to IGN PRIME" and interesting note on it. It says there is also "FREE MOBILE GAME OF THE MONTH."

12 years ago
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go to your email and to mbill and click on cutomer support them your account then turn off auto renew

12 years ago
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Something is up with the service - I can get to things by direct link, but can't get into the hub right now. Different browsers/PCs don't make a difference.

I'm still waiting on that refund. Then again they've almost made it worth my $15 (Rochard/Hamilton's/Bastion OST/not sure if I care for King Arthur...)

12 years ago
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Hrm. When I go to get the free trial again it says "Prime - 7 Day Trial, then $14.95 for 3 months."

I've used the trial before to nab Hamilton and King Arthur, but I'm sure the first time it wasn't stated with this 3 month crap. Can someone confirm that disabling auto-renew will disable the charge to my credit card?

12 years ago
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It will disable it.
Also if you are using paypal you can cancel the Subscription plan through paypal as well for extra measures in case ign is being buggy with signing in.

12 years ago
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Yep. Looks like it indeed still works. I'm amazed how this is even allowed to keep going.

12 years ago
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In fact I am quite sure you just have not noticed it the first time (I saw it immediately). But IGN guys seem to be really cool about all these things. :)

12 years ago
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it doesn't work for me... it says I've already used my one-time free trial

12 years ago
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It did work for me, I just re-registered for free trial it and canceled renew again.

12 years ago
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Thanks. :)

12 years ago
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Sorry, you have already used the one allowed free trial of IGN Prime for this IGN account. Please select a paid package.
Seems no longer infinite.. and now can only opt for annual or 2 years pay... Maybe I souldn't have canceled the auto-renew for 3 months... seemed worth it

12 years ago
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Use a different browser and make a new account. Worked for me.

12 years ago
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but isn't your paypal kind of tied to your IGN account? someone said something about that in an earlier post

12 years ago
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Current Term Ends: 12/31/1969 and I did received an e-mail, that my subscription will end on 6th of February... Maybe they got some technical issues?

P.S. Didn't I told, that was a bad idea to share this info? ;)

12 years ago
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By the way, if someone could tell us where and how to get the "Free mobile game of the month" that would be greatly appreciated as I cannot find it.

12 years ago
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I tried on a Paypal I just made. I said paypal, it asked for my first and last name. I put that in, clicked continue and it asked me to put a CC on Paypal? How can I get past this?

12 years ago
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You can't

12 years ago
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Anyone get me a spare key, I dont have a verified paypal account ;(

12 years ago
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I really do hope that I can do the trial thingy again xD

12 years ago
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well i sing in and add my paypal so i think i got primed then i couldn't get rochard ot king arthur and tried with second acc but with the same paypal acc , tried again ant nothing , i verifyed my email also canceled auto-renew and when i try to get rochard it says i already used my one free triel period ... any ideas ?

12 years ago
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They fixed the infinite trial thingy I think

12 years ago
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i registered 1-2 hours ago how can i used my free triel period

12 years ago
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they send mi 2 emails for the to acc i made saying my acc was canceled

"We are sorry to tell you that your IGN Prime account is expiring:
IGN Prime Loss of Service Date: February 13, 2012"

after the first try i already accepted that i can't get the free games and that its not fair or maybe i did something wrong

12 years ago
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Use IE, I had same problem (chrome) and IE fixed it :D

12 years ago
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Too bad it still needs your banking info :c

12 years ago
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Closed 12 years ago by Deleted-4434235.