create a support ticket with proof that you delivered the game, they'll look into it when they find the time.
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No. How should support know if he didn't get the game from you those 7 months ago and only recently bought it for himself?
If it was a tradeable Steam gift, you will see the transaction in your trade history.
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I would think so, otherwise I guess we are expected to take a screenshot of all our Steam SG transactions? I'm interested now. This kind of thing could happen to any of us.
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Well it seems I'm screwed since I gave the key via Steam chat (that's why you e-mail them but it was my first giveaway so I didn't think that someone would be such an asshole) but it doesn't really matter since I can make 7 giveaways at once. Thanks for the answers. :)
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Is there any way to get a negative feedback removed? I gave away Dead Space as my first giveaway ages ago, he first gave me a positive feedback but later he changed it to negative. I checked his account and he has the game in his library. So I have proof that he received the gift. Can I do anything to get the feedback removed or is this kind of scamming that easy to do and nothing can be done about it? Could I just give a negative feedback to everybody without getting any penalties?
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