Are there any ways that you can sort to see only group or whitelisted giveaways?
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How about bringing some new people onboard to help make a dent in the crazy ticket backlog?? I know people have lives and all that jazz, but asking users to wait 2+ months for a reply on some does not seem acceptable to me. It also does not seem reasonable to tell people to simply report something and move on when there is a 2-month (or more) backlog. At times it is used as a cop out and simply brushing the issue aside, and by the time anyone gets to addressing it it may very well be too late. This has been a problem for many months, if not longer. As the numbers of users grows, so too does support need to.
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There are a few updates to help with support, both for speeding up tickets, and for better management that'll allow us to add more support members. I'll post some information in the next few days about that in particular.
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Yeah. Accidentally posted a NSFW link without warning in the chat. I forgot the nature of the forum I was in, that's all. Had been on IRC lately. Anyway, got banned immediately. Was told to do a support ticket. Did so. After a couple of days I'm all, "??" and I get sick of waiting and redact the content of my post down to nothing, because I'd rather be banned than be wondering when someone was going to respond. Two months later my thread is closed. Two seconds to ban but two months to address whether it deserves to be permanent (were I patient enough to wait that long). Nonsense.
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Wonderful news. I'm looking forward to see what it's like so far.
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As it is at the moment, we regularly see threads with people complaining that you either need to have silly-high CV or be in exclusive small gifting groups in order to win anything. I can see whitelisting as being something else for the uninformed / unruly or dissenting masses to complain about being a requirement in order to win.
Personally, I see it being a really useful tool that will be treated properly by most people. Couple of questions:
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Whitelist works as a group. If you are like me and already have a private giveaway group, then the whitelist isn't really needed. :P
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John Doe dosen't like being removed from whitelist...
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Thanks to everyone that signed up for the beta and for all the feedback that we received! The beta is now closed, although it'll likely be returning in a couple of weeks.
Hey everyone, we're planning to do an open beta for the upcoming SGv2 during the weekend of the 30th. This will give everyone a chance to view the revised site, along with the changes we've been developing. During this time we're hoping to get some feedback and insights from the community. The open beta will simply last for a few days, and then we'll gauge the response from the community and see what remaining changes need to be completed, or if the site is ready to launch during the month of June. A few notes...
I'll be updating this topic throughout the week to talk about some of the new features we'll be introducing on the beta site! If you have any questions about the posted features, you're welcome to comment here and I'll try to answer them. Let's start with one below.
Whitelist / Multiple Steam Group Giveaways
The new site has some improvements when it comes to controlling who can enter your giveaways. First off, you can create a giveaway for multiple Steam groups. It's fairly straightforward, you're presented with a list of your Steam groups, and you can select any number of them. Users can enter if they're a member of any group you select.
There's also another addition, called whitelists. You can click a button on user profiles, and add that person to your whitelist. When creating a giveaway, you can select your whitelist in the same way that you select a Steam group. For example, I could create a giveaway for the S.Gifts and S.Trades groups, and also my whitelist. Now, my giveaway is running and I discover John Doe seems like an upstanding member of the community, although he's not a member of my Steam groups. In a simple click, I can add John Doe to my whitelist, and he'll now see my whitelist enabled giveaways on his homepage.
You might be wondering what happens if John Doe enters my giveaway, and I then decide to remove him from my whitelist. In that case, his entry remains valid, since he entered at a time when I gave him permission, and I can't simply invalidate or remove his entry at will.
Blacklist
I'll mention this now, since a number of users were asking about it in the comments. This feature is available on the new site, and you can add anyone to this list by clicking a button on their profile. Once added, they can no longer open or enter your giveaways, and your giveaways are removed from their homepage. If they have an existing entry in one of your giveaways, it's valid, and you can't use the blacklist to remove their entry.
Key Giveaways
The new site offers the ability to incorporate Steam keys into your giveaways. When creating a giveaway you have the option of pasting in a key list, with keys separated by new lines. The only limit is based on your feedback score. If you have 50 available giveaway slots, you can create a giveaway for 50 copies.
For giveaways below 100 copies, the keys will remain hidden to the winners until you check the sent box. This gives you an opportunity to review the winners before the key is visible to them. You can also add/edit/delete keys for the winner of any giveaway after it's closed. For convenience, giveaways for 100 copies or greater will automatically make the keys visible to the winners by default.
Keys can also be Steam redeemable URLs, or Humble Bundle gift URLs. The winners will see a link instead of a key to redeem their gift.
Stay tuned for more information coming soon!
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