Just said in one of the comments on there face book page there are giving refunds to people they bought Bethesda collection and borderlands 2 4 pack rather then keys. O well getting my money back can't really complain about that part.

As taken from the face book page (this is not me)

Hi,

This message is regarding issues with the Bethesda New Year Collection and the Borderlands 2 Four Pack deal.

We´re very sorry but due to technical difficulties we are not able to deliver the product you purchased and have provided a full refund of your purchase. We are currently looking into the possibility of additional compensation for this inconvenience.

GamersGate team
support@gamersgate.com

Dear Muhammad Hafiz Mohd Suhaimi,

Gamersgate AB just sent you a full refund of $28.76 USD for your purchase.

If you have any questions about this refund, please contact Gamersgate AB.

The refund will go to the card you paid with.

To see all the transaction details, please log into your PayPal account. It may take a few moments for this transaction to appear in your account.

Merchant information
Gamersgate AB
support@gamersgate.com
http://www.gamersgate.com
+46 855588420
Note from merchant
Order item(s): 1 x Bethesda New Year Collection
Original transaction details

11 years ago*

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Thats called "Unlauterer Wettbewerb" In Germany... Screw You Gamersgate. Your FAULT. YOU OFFER SOMETHING THEN YOU MUST GIVE IT TO THE BUYER. I call my Lawyer oO XD

11 years ago
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Viel Spaß! Dein Anwalt nützt dir nix, weil unlauterer Wettbewerb afaik nur von Verbraucherschutzzentralen abgemahnt werden darf. Denen kannst du dann eine Mail schicken, damit die eine Firma in Schweden abmahnen. Würde mich interessieren, was die dir antworten. xD
// German babble

11 years ago
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Und selbst wenn, warum nicht. Dann hört so ein Internetschwachsinn, wo sich eine ausländische Firma hinter verstecken kann endlich mal auf.

11 years ago
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Eigentlich sind die "Angebote" von Gamersgate ja nicht einmal Angebote im Rechtssinne, sondern für sich jeweils nur eine sog. "invitatio ad offerendum", d.h. eine Aufforderung ein Angebot abzugeben.

Folglich macht nicht einmal Gamersgate dir das Angebot und du kannst annehmen, sondern du ihnen und sie können annehmen. Das du schon bezahlt hast ist schlichtweg eine Vorleistung, die keine Bindungswirkung entfaltet. Wenn sie - wie hier - dein Angebot ablehnen und dir das Geld rückerstatten, dann kannst du dagegen nichts machen. Es gibt halt einfach keinen Vertrag und du hast folglich nur Rückforderungsansprüche was dein Geld betrifft. Aber das kriegst du ja ohnehin.

Im Übrigen können die in diesem Fall wohl auch noch anfechten und dann wäre ein Rechtsgeschäft (aber es gibt ja m.E. keins) auch ex tunc, also als von vornherein als nichtig zu betrachten. Auch dann hast du keine Ansprüche. Aber gehe bitte zum Anwalt, wenn dein gesunder Menschenverstand dir hier nicht zur Erleuchtung verhilft. Der freut sich über dein Geld :-)

// Just explained to him why he is wrong.

11 years ago
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Das verstehe ich jetzt aber nicht, denn das Angebot gibst doch nicht Du ab sondern Gamersgate, diese bewerben ein Produkt mit einem Preis X und das ist im Endeffekt ein Angebot wie im Katalog und Prospekt auch. Eine Aufforderung zu einer Angebotsabgabe (Ich zahle ihnen xx € dafür) findet hier eindeutig nicht statt, folglich hast Du einen Kaufvertrag abgeschlossen. Die Zahlung ist dann deine Pflichterfüllung der Schuldleistung.

11 years ago
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Ein Vertrag mit einem Online Shop gilt aber erst dann als abgeschlossen, wenn beide Parteien die vereinbarte Leistung erhalten haben. Für gewöhnlich kann in der Zwischenzeit das Vertragsangebot von beiden Seiten annuliert werden, solange alle bereits erhaltenen Leistungen zurückerstattet werden.

11 years ago
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This is Sparta GG! We need 300 people ready for battle

11 years ago
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300? You'll get fu*king 30000 crazed gamers who've been pulling out hair to teeth after being told their bargain of the decade has been taken away XD

11 years ago
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+1 to that .. lol! :D

11 years ago
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At least I kept my BL2 Season Pass at 75% off.

11 years ago
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That's exactly what I'm worried about :P I hope we're not next .. lol.

11 years ago
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In case you are you can pick it up at greenmangaming for about 75% off if you use the 30% off code along with the already 50% discount

11 years ago
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Already activated, fuck the police!
(I know this doesn't stops them, but if they wanted to, they would already deleted it).

11 years ago
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Mine is already gone. I've managed to send the giftable copies away to some friends in case they work. If anybody is considering making a colective demand or something I'm willing to join it.

11 years ago
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I'd say we boycott them as a whole. I'd understand if they'd caught this right away and were like sorry we can't give you your keys but to tell you that it'd be restocked in January and you will be getting your games then tell you a week later LOLNO is kind of bullshit.

11 years ago
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Boycott or not, who would even want to use them? At least those shady key sites don't do this non-sense.

11 years ago
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I wouldn't need to do anything because 99% of the time their deals are inferior to all other digital download sites. Only thing I ever bought was Metro years ago, but that deal was the same as everywhere else.

11 years ago
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Meanwhile in GamersGate. I am not mad, but I think this is starting of their dead. It's their mistake and their fault. And I think there will be lot of pissed of people on SteamTrades, who changed their games for BL2 keys.

11 years ago
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^ this

11 years ago
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I wonder what they're going to do with the "additional compensation" thing. Maybe 10% off vouchers or something.

11 years ago
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Do they only delete Borderlands 2 from the library of people?
Whats with the Bethesda New Year-Pack they sold a few days ago? Do you still get the keys in january?
All of this is very confusing.

11 years ago
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They've deleted Ghost Recon Future Soldier too, one guy here and another on FB have commented on it unless they're the same person. You won't get keys in Jan. It's a take your money and bugger off situation right now but nobody knows what will happen to people who have redeemed keys, so far the consensus is that nothing will happen to them.

11 years ago
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I'm also a victim of this outrageous @#%#!
I say that we give them a couple or days, so they can think about what they have done
and return the games to us OR to see if this "additional compensation" is worth it...

If neither of those work, I think we're a community strong enough to let all the others games in the world
know about this so they stop using the website and we see gamersgate.com closed for good

11 years ago
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im in :D

11 years ago
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Lol, really?

11 years ago
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Ahhhaahahahahahaaahah

11 years ago
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Oh dear, for all the wrong reasons.

"We bought this products"
"they refounded us"
"that's illegal"

Even ignoring the spelling and grammar mistakes for a moment, with the way it's worded, what they just described isn't illegal at all.

11 years ago
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Indeed but unethical in case of Betsheda bundle, since keys were promised. Not so unethical in case of Borderlands 2 or others, since afaik they didn't promise to deliver despite mistake.

11 years ago
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^

11 years ago
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i want a salary for refreshing the page for 1 hour!

:D

11 years ago
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I actually think this is a really bad idea. I activated only one key to Fallout New Vegas (It was the only game I wanted) and I decided to keep the rest for shenanigans. Turns out they refunded me full $28.75 but I still get to keep Fallout New Vegas? That's pretty awesome in a sense. And if they do refund me BL2, I have the Steam Key to one already, which is completely fine by me.

11 years ago
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I'd say they will disable keys if refunded

11 years ago
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If that's the case then I'm glad they didn't put up New Vegas for sale hahaha, so I'll get a chance to still get that one!

11 years ago
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I did sell many Betshedas and Borderlands.
So I'm pretty much f**** up. :(

Edit: Still haven't got refund emails

11 years ago
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Man....I refreshed for like a couple of hours to get the order...

11 years ago
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So far for me at least they have only took Borderlands 2 back and refunded that. They never took the Bethesda pack or refunded that though. I did have all of my keys revealed and activated, and in some cases traded :/ for that though except Fallout 3 GOTY.

11 years ago
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I already had some of the keys activated or traded myself. (No point in keeping the games I already have) For the rest, I was waiting patiently until january, skipping over deals from the winter sale for those same games.

Everything is still on my account so I can't really complain YET. However I'd like a clear explanation on what's going to happen with keys that have already been activated.

Especially after syaing on Twitter that we'd get our keys mid-january, I felt like it was safe to use those keys since they looked like they would be honoring purchases.

11 years ago
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Yeah, I didn't mind with the Borderlands 2 pack since I hadn't received any keys but if they do take the Bethesda pack and I guess get the keys deactivated that's going to leave me with some p***ed off traders to try and deal with who I'm in no position to refund.

11 years ago
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I gifted whatever games I had left to my email account. I'm hoping that if all the games have been activated/gifted away they will not do anything on my account.

fingers crossed

11 years ago
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It seems the opposite. I bought two bundles, one for myself, one for a friend. I sent the other immediately after purchase to that friend.

So far that is the only one that has been refunded.

11 years ago
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What they've done is unethical but not illegal. The only real issue I have is that there are a number of customers who were able to access, activate and trade keys whereas others could not and they still receive a full refund. It means people will feel like the system is unfair and that they lost out even if they got all their money back. Flawed system but I wouldn't expect anything less from such an incompetent company.

11 years ago
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What? Why give keys to some people and then make a statement that heavily implies you are honoring the sale ("Because of the high demand on this bundle we have ran out of serials for most of the titles. Unfortunately, we will not get new serials until middle of January next year.") and then refund it? Super big no-no. Well, I rarely use the "I won't be buying from them anymore" rant but right about now I'm pretty fucking pissed, was so happy to make a few big giveaways, now I have to delete the one I already made because GamersGate can't get their own shit together. At least I only made one giveaway so far >.>

11 years ago
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^this

11 years ago
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didn't got any refund so far, also 4 pack borderlands 2 is still in my account.

then again i paid 18 euro for this pack and already claimed 3 cd keys, so they might just let me go

11 years ago
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I payed 18 Eur for my 4pack but they took it away anyway.

11 years ago
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have you received any cd keys?

11 years ago
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nope :/ sent 1 gift but no key there either.

11 years ago
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does anyone know if their account inquisition is over? i would really like to keep my keys

11 years ago
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http://www.gamersgate.com/DDB-P4GE/patrician-iv-gold-edition-bundle

96% off? i guess this will be refunded as well

11 years ago
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What a group of incompetent jerks they are... XDDDDDDDDD

11 years ago
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Too bad it's not Steam.

11 years ago
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this got corrected fast. its now 80% off

11 years ago
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All the complaints on their facebook page .. and not a single response from the company. I really wish I had bought the season pass from GMG instead (and that they announced it sooner .. lol), playing without worrying about this crap is more important than $2.50 :-/

11 years ago
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I'm confused about what will happen to the two copies I ordered...

Copy #1: I sent away all but two of the games to my brother (we were going to split the cost). I activated one of the games I kept, but the other had no key available. The no key available game has vanished from my library. My brother could only get a key for one of the games I gave him, but all of the games are still in his library.

Copy #2: Was bought as a gift copy and sent to my boyfriend. He received it and the collection was added to his library, but last he checked, he couldn't do anything with it or even see the individual games in the bundle.

As of this morning, I have received one refund email from Gamers Gate. I am so confused...

11 years ago
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This refund is almost certain for copy#2, but I don't know what they will do with your copy #1.

11 years ago
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It's pretty strange, because copy #1 is the one I seem to have gotten a refund for - given that they removed the games I kept from the bundle from my library. :-/

11 years ago
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For justice we must go to Don Corleone

11 years ago
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Looks like GamersGate has dropped the ball on this one. Not a good look.

11 years ago
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Open a dispute through paypal. :) That will teach them to send out refunds quickly - as when so many disputes pile up, it will damage their reputation in paypal's eyes.

11 years ago
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And have your account suspended and no refund.

11 years ago
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They're not giving what has been purchased. If they disable the account then feel free, but I'm getting my money back.

11 years ago
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Closed 11 years ago by TurnUpTheLights.