Support is slow!!!

Bump, thanks, and good luck with whatever course of action you take. :)

Yup. I'd just wait. It's not the best of situations, but they're doing their best. I personally wish that with all the recent improvements, there will be an interest in increasing the number of support staff and mods, but we can only wait and see.

Bump
Thank you

The support members are not slow, they're just overworked, outnumbered against tickets, and, most importantly, they're not paid.
You've been waiting a week, but look at the bright side: after the re-roll, you'll most likely be done. And it's for a cheap bundle game.

I have a friend who requested a re-roll two weeks (!) ago (for a AAA game) because the winner had already won it; the ticket is still pending, and 2 of the other 6 entrants won it in the meanwhile, so the process could take even longer if the RNG decides to play against him.

To answer your question: I manage public level 0 giveaways... by not doing them.
Actually, I rarely do public giveaways at all, too much hassle.
Conversely, I don't enter public giveaways myself, because it wouldn't be too nice to take from publics while giving only to small groups.

I will say just wait for the reroll.
Hope its resolve soon
Bump! :)

bump, and thank you for the GA :D

i dont make lvl 0 gibs anymore ...

Tbh even my level 5 ones attract questionable people ... so i dont even even anymore >.<

LOL, I'm currently waiting for 3 weeks after reporting a fake giveaway (which is over by now...)

At least I now know I can break the rules as long as I'm doing it in such a way that the support team can't do anything about it afterwards :P

Bump!

This kind of stuff was what made me stop doing level 0 GAs, even though it also happens in higher levels.

I would wait for support to get back to me and let them mark it not received... you can always send the game afterwards if the response is negative and you don't want to have the not received in your GAs.

Support is never late. Nor is it early, it occurs precisely when it means to.

Some time around the beginning of the Fifth Age by some reckoning.

some people are having a hard time using humor to read this thread.

nice GAs 💞

I think you're supposed to close the old ticket and make a new one in that case but maybe a support member will verify also this is only for Reroll tickets 😺

Slow is good
I mean building up the tension first then bam xD

View attached image.

I agree about this

As far as I'm concerned, I never waited longer than seven days for a ticket to reroll. Sometime it come close though, but for people who that on their free time, I think it's still pretty good. Hope it get resolved soon.

Taking time out of their busy schedule to read threads about how slow they are just slows them down. :X

Cut their salaries and bonus, they will work more.

Yes, you are bad with jokes

They're going through those tickets as fast as they can...

View attached image.

Bump

Thanks for the GAs and bump!

Bumperino!

Bump, thanks!

bump

I've filed a ticket about this.