Hey SG, I mentioned in a discussion yesterday that I was working on this feature, and I just wanted to write an announcement since it's complete. In short, when you win a game, the site will now check your other giveaway entries that are open, and remove those for the game you just won. It also works for giveaways ending at the same time. This helps to prevent you from accidentally winning a game more than once while you're sleeping, or away from the site.

FAQ

  1. Does this happen when I win, or when I mark a gift as received?
    It happens the moment you win. When users win a game more than once, it typically occurs before they even have time to visit the site. If we waited until a gift was marked as received, it would be too late in the majority of cases.

  2. Do I get points refunded?
    Yes, if any of your giveaway entries are automatically removed, we will refund the correct number of points, assuming you have less than the current maximum of 300.

  3. Does this prevent all possibilities of winning a game more than once?
    No, a user could still end up the winner of a giveaway, and then a different giveaway they entered in the past could be rerolled, causing them to have two wins for the same game. Or, a user could win a giveaway, believe they are not going to receive the gift from the giveaway creator, and start entering more giveaways for the same game, only to win again. We'll look at options to reduce these possibilities, but for now, this update covers most instances of multiple wins that we are seeing. Remember, if you ever win a game more than once, you should only redeem one copy, mark additional copies as not received, and ask those giveaway creators to request a new winner.

The main benefit of this update is the time and headaches it saves for everyone on the site. Last month we had 2,012 tickets requesting new winners because the current winners already won or purchased the game. That's nearly half of our Request New Winner tickets, or 25% of our total tickets. Overall, this is going to result in less explanations from giveaway winners, less tickets required from giveaway creators, and more sleep for the support team. It's a win-win-win.

Edit

This is now setup for rerolls as well. If a giveaway is rerolled and you're selected as the new winner, the site will remove your other giveaway entries that are currently open for the same game.

7 years ago*

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Just my little suggestion in the picture below.

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7 years ago
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this would be nice to actually collect them when you are active :)

7 years ago
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this is a nice add-on!

7 years ago
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Great stuff, any chance you could remove that extra copy of a game I won a couple of years back whilst sleeping and let me into SGTools GAs please?

I did put that game up for reroll myself, not understanding the rules at the time and have been sanctioned for my honesty.

7 years ago
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cg has nothing to do with sgtools :/

7 years ago
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You are lucky one of the ga makers is still active

not cg's job to fix that, look here how:
https://www.steamgifts.com/discussion/Qc9XG/if-you-win-the-same-game-multiple-times-do-this-to-avoid-becoming-a-rule-breaker-howto-fix

7 years ago
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Nice work, cg!! Thanks for the tweaks to make this site better... I, for one, truly appreciate it :-)

7 years ago
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7 years ago
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Exactly this. The point regen is the only thing that should be capped. Point refunds itself should not be.

7 years ago
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+1

Edit: But users may abuse. For example a user joined a giveaway wit 100% possibility to win and then joined to others giveaways of that game. In conclusion he wins that game and gets +600 (for example) refunded points.

7 years ago*
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there free points - allowing you to enter into free giveaways - so you lose nothing but a perceived slight at the loss of something free :)

7 years ago
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4 months has been passed but I am still waiting for a reroll. Can I submit a ticket by myself asking for a reroll?

7 years ago
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You should submit a ticket to ask for a reroll, it doesn't happen by itself.

7 years ago
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I've asked the giveaway creator for more than 4 or 5 times in total, so I should submit a ticket by myself? Well, okay then. Thanks.

7 years ago
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Ah, I thought you were the giveaway creator. No, they should submit the ticket.

7 years ago
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7 years ago
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I believe it is still your responsibility to remove entries if you obtain a game outside of Steamgifts. The new feature only removes entries when you win at SG.

7 years ago
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The feature gives you back your points if you win the game and entered several giveaways for it.

7 years ago
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7 years ago
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This feature is not for point, it's to not let you win twice a game while you sleep.

7 years ago
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there free points - allowing you to enter into free giveaways - so you lose nothing but a perceived slight at the loss of something free :)

7 years ago
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So, it would change nothing this feature.

it's for those times you sleep, if you win a game, it will automatically remove all your other entries so that you can't accidentally win it twice while you are asleep.

it's not a "feature" to utilize and enjoy or frankly even like. it's a prevention "feature".

7 years ago
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Wow - thanks for the blacklist - it appears as though you are easily slighted :P (sad, very sad) - oh and the new rule is for giveaways won on this site, not ones you purchased outside of this site - those ones will stop being visible when you synch your account - thus meaning that you cannot, or should not, enter them - the one you are talking about occured because you chose to enter it - even though you knew you already owned it !!!!

7 years ago*
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oh look, deleted all proof of peasantry <3

7 years ago
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sadly I thought I was just pointing out the obvious - didn't think they would get bent out of shape over a problem they created themselves :P - go figure eh :)

7 years ago
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Is it possible to opt-out of being removed from everything currently open the moment you win?

7 years ago
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Why would you opt out of that?

7 years ago
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Perhaps for being sure that it is not a fake before removing all entry.
I would like to opt out too

Edit: or maybe he don't want to lose point ^^'

7 years ago
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To "choose" which one is getting rerolled :P

Let's say Dood and Doodette both make a giveaway for "Endless Mooing".
Both gibs end at the exact same time. Dood's gib however is a whitelist one where you know most of the other entrants and you like them. Doodette's gib is a public one with 3000 entries cause she's promoting her youtube channel, her latest video being "How to apply makeup with a condom on your pet iguana".

By some twist of fate you win both of those which remember, ended at the exact same moment. You liked Doodette's videos but since we're elitist scum we wanna keep that one and have Dood reroll his copy so it probably goes to someone we know and like(nepotism? where? nooooooo!!). With this change the system decided which copy you get and which is rerolled so now you end up taking Dood's copy and Doodette had an automatic reroll and landed with a guy with 24 non activated wins! Doodette rerolls! Oh! there! it landed on someone we like so it's okay :3

tl;dr We're scum that wanna control the system. Or just control freaks. Or both ._.

Personally I'd be more in favor of an automated reroll system though if the game is detected in the winner's library(user prompted, possibly problematic with free weekends again though) and this removing the entries when marked as received. It would still cut down on the ticket count significantly and at the same time cover a separate case(win a game after you buy it but didn't sync/remove) as long as we can avoid the free weekend pitfall

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7 years ago*
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How to apply makeup with a condom on your pet iguana

this i gotta see.. link me please. ^^

7 years ago
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Roses are red
Violets are blue
Iguanas are green
It's the best I could do

7 years ago*
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LOL xD

7 years ago
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I hope youtube won't recommend me beauty tips now.

7 years ago
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Holy hell, best implementation yet. Thanks for all the work <3

7 years ago
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SUGGESTION:
If a new game is added to a person's "games list" when syncing with steam, auto-leave all giveaways entered for that game too?

7 years ago
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Free weekends.

7 years ago
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Hmm, I suppose that could create some issues yeah..
Kinda forgot about those D:
I barely ever play during those

7 years ago
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But it is possible to create an auto-leave option in settings. If the user does not play free weekends games, this would be good for him.

7 years ago
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agree, but... a manual button with zero automation behind it would be helpful. those that don't care about free weekend games can still do it then too, otherwise they can wait until weekend freebie is over with to utilize it.

7 years ago
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awesome!
this also explains why I didn't have to remove all the other entries for the game I won today.. I thought 'weird, maybe they all finished already and didn't remember to enter anymore?' xD

7 years ago
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No, a user could still end up the winner of a giveaway, and then a different giveaway they entered in the past could be rerolled, causing them to have two wins for the same game.

And that's not cool. I believe, if I have game in my "won" list, and marked as received - it should not be used on rerolls. It may need extra logic, to prevent infinite rerolls, but it's totally worth it. I would say even more - if game is in my synced library already - it should also be automatically reroll too (of course, if giveaway is for a pack or a dlc - it won't work, but then it will just fallback to what we have now)
I can actually write down the logic needed, but I believe you know better.

7 years ago
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One problem at a time :) Your point is valid but it's a different problem than this one.
I guess he did first the one which bring the more tickets.

7 years ago
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that's niiice, it has been wanted for a long time

7 years ago
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I just won a game, which I joined a lot times, so I lost a few hundred points. But I won A game I really wanted, and now do not need to exit all these other GAs, so this is good.

7 years ago
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And there was no risk of a multiple win, that you, the GA creator, and Support would have to deal with. Win for everybody!
(and congrats)

7 years ago
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Nice job!Thank you for the work.

7 years ago
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CG MVP!
Usually when I want a bundled game that just appeared on HB, I always have to check constantly to make sure I haven't won one of the giveaways. Then I have to remove my entry from 10-20 giveaways.

7 years ago
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7 years ago
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*lose

Loose is a different word altogether.

7 years ago
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awesome work, will help alot!

7 years ago
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Dirt 3
DZPRB-2J48N-QBRZ?
?K

7 years ago
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Great addition, I also think I had suggested it at some point...

7 years ago
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Lovely.

7 years ago
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ur2kool4skool

7 years ago
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It didn't work (in my case):
User won game in my giveaway, He won this same game 6h before. I don't know how, because i set to only 1 h.

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7 years ago*
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It's because they entered your giveaway after the other one was already over. This new feature only removes entries at the time of the win. Until they have activated the game & synchronized their Steamgifts account, they can still enter new giveaways for the same game.

Normally a person would know they won a game and won't enter more, but perhaps some people don't pay attention, or maybe they use auto-join scripts or bots or something...

7 years ago
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Ok. Thank you for explanation :)

7 years ago
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or maybe they use auto-join scripts or bots or something...

yeah.. just had such one too 😠

7 years ago
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i think it's good anyway and would help to avoid regifts as well for the newcommers that do not read rules.

7 years ago
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Sounds all good to me. Is it operational yet?

7 years ago
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Yes.

7 years ago
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ty :)

7 years ago
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