Still 51 :( and most of them are 10 months ago ...
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Now they closed 20 tickets without taking action (checked if they are suspend) or responsing -.-
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To be honest, I've made a few mistakes in forgetting to leave a message BEFORE closing. After that, a ticket can no longer be commented on. :/
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I had another one done yesterday, but submitted 2 more. :X
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yeah I closed mine, cause I figured that they didn't need to deal with my annoyance over little things :P, but then seeing the new memebers I thought about opening a new one on people breaking the calling out 'you have made the wrong giveaway' on my own giveaway - which made me a sad panda - but I resorted to BL and an insult instead - as I figured it was my own giveaway to point out the rules and insult on - no need to bother the new mods with my ass-hattery (over a continued miscomprehension of a single date) after all :)
still, it is nice to see the ranks swell and it appears to be working :)
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It's nice indeed to see the total ticket numbers go down, besides the massive number of user reports . :-)
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Most of them are not really loyal. Wouldnt be the first time I hear from someone '"A mod tells me about xyz what you wrote on a ticket and must laught the whole day."'
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Yes thats the solution for the many tickets problem, close every ticket without taken action or response -.- These new mods sucks -.-
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Awesome! Congrats to all the new members, it'll be good for everyone to have the workload more spread out now.
Hopefully, you all can keep my pun comment chain going ;.;
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I want you back ^^ The new support member sucks so much even its just the first day :P
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If I can recall correctly, you said similar things about me when I first got promoted. So, maybe you should stop being an asshole and give them a chance. Thank them instead of always being so critical. Trust me, It's a refreshing take on life.
:)
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Plot twist : he's just a bot we use to test the patience of new staff members
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Let me be the first to say it was a brilliant piece of coding, because it's working perfectly. I bet the code's in Italian too.
French?
I botched my joke. :P
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One of the benefits of leaving Support Staff is increased freedom to express yourself. I hope you enjoy your road trip. )
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You are the bot here -.- Ohhhh noooo now one of the new supports suspend me because I called you "bot". O.o
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It seems they are working quickly, he is suspended already. So he can't say they are not doing their jobs (at least for 4 days).
But I agree with you, a thank you too all these hardworking people is sometimes forgotten.
And it probably motivates them even more then all these critics.
But you know, I think it is hard to understand what you all go through unless you have been a support-member. It's so easy to criticize
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i really should save my best material for someone else, but without Konrad im left with very little options
EDIT: Fixed
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I got suspended for "you suck". So yes, they dont do their job.
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this is not true, and you know that. really not sure what you are trying to achieve with that attitude. wouldn't it make more sense to be nice to the guys you want help from?
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It is true and I know that. All I see on his profile is "you suck". If its not the "you suck" where is the proof? But why I talking with you? You was the one of the most worst user on sg before and now as support it has not changed anything -.-
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There are way worse users on SG. Constant trolls, religious fanatics, xenophobes, intolerant people and so like. I don't remember seeing any form of such negativity from KillingArts.
Fact that someone points to you your errors doesn't mean they are the worst. Same as it's bad when you don't have any form of self-awareness.
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You are of course free to think whatever you want. I am just saying it might be a good idea to try and be nicer to people. Not only to staff, to people in general. Insults will not help you in achieving your goals. Doesn't hurt to be nice to people, does it?
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folks telling him this since years... he don't get it, never, even easy logical things are hard to understand for him sometimes...maybe he should try to talk with people that way on street, few conflicts and he would have learned how to respect people...^^
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Yes, but you didnt cry about "you suck" or "noob" and suspended me like the new crybaby supports.
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This came too late for poor little Ulver.
My ticket was open for so long, that the user bought a game he had won, because the creator sent him a copy for a free game.
Seriously, if this was real life i would just walk around with the FAQ plastered to my forehead
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Only one I don't know from the list is Eefrit, but I think all the others are great choices.
Hopefully none of them are power hungry like some others. If they are, I will try to scare them away, because obviously the rest of the staff does absolutely nothing about these mods who go around suspending people for no reason and who have obvious double standards about suspending certain users while letting others performing the exact same behavior off the hook. 👍
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Eefrit for president!
Congratulations, newbie-mods)
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sorry if already asked (and just out of curiosity):
is there any difference between a Moderator and a Support?
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This is the difference.
https://www.steamgifts.com/roles/moderator
and
https://www.steamgifts.com/roles/support
Hope this helps. :-)
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yes it does!
thanks, steveybud, thought Support role was a new thing... and didn't know there was also a Bundler role
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Hmmm, interesting...
I was pretty sure that only one of those people is on my whitelist, but now when I check I see all of them there... ;)
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Very nice, the names I recognize come as no surprise to be given this opportunity.
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Hey everyone, our support family is growing today. We have 8 new users joining the team:
I think they'll be a great help to the community, and I'm looking forward to having them with us. Try not to scare them away! This brings our staff up to 24 users, although a few are inactive. We'll see if we can push that number closer to 30 in the near future to help reduce response times, and to spread out the workload amongst the staff.
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