Hi SG, we're rolling out some updates to our trade section in the next 24 hours. These changes are mostly geared towards the separation of trades to SteamTrades.com, and improving on the feedback system. No major changes to the core of the trading system are happening in this particular update and the site will still maintain the familiar discussion based format. However, like most users, I'd like to see improvements in that area in the near future. Below is the upcoming announcement to be listed on SteamTrades.com, highlighting some of the more noteworthy changes.


User Reputation for All Steam Users

To help SteamTrades continue to grow as a leader in Steam user reputation, our site now allows reputation to be written for every individual with a Steam account. To leave a review for a user, simply visit our homepage and search for a Steam user using their Steam ID, Steam vanity name, or Steam profile URL. Once forwarded to their SteamTrades profile, you'll see an input box at the bottom of their profile allowing you to leave a review regarding your trading experience together.

Replies to Negative Reviews

If a user has left a negative review on your profile, SteamTrades now allows you to write a public reply to their review. This way you can better inform users visiting your profile about why that review exists, and at the same time it provides you with an opportunity to share additional details the user might have excluded from their review. Below a negative review on your profile you'll see a Reply button, which you can click to add your reply. Please note, replies are only available for negative reviews.

Negative Review Voting

To help improve the quality of negative reviews and to help remove negative reviews that do not meet our standards, we added a voting page, where users can vote on negative reviews from others in the community. Using the guidelines listed, users can vote on whether a negative review should be allowed, or whether it should be removed from our site. Reviews will be automatically removed if decided on by the community.

User Profiles and Safety Check

User profiles now contain a safety check. This data is updated hourly, and helps you to be aware of any Steam infractions a user may have against their account (such as VAC or game bans). As well, user profiles show when a user registered on Steam, when they were last logged into Steam, their Steam level, and their game count (if their Steam account is public). Combined with our user reviews, this data can help you better determine a user's overall reputation before trading.

Design and Interface

Our entire site has been redesigned and recoded with a wide variety of improvements. The changes allows for quicker replies, and overall faster load times. Our database is now separate from our sister site, SteamGifts. Users with previous trades or reputation have been automatically moved to our new site. However, with separate databases, this will mean usernames on SteamTrades may differ from those on SteamGifts, and suspensions on one site do not affect usage on the other. For that reason, profiles on SteamTrades link to Steam IDs, rather than usernames to help avoid confusion.

8 years ago*

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I get user not found no matter how I try to search for myself on the search reputation feature. Is it just when you search for yourself?

8 years ago
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yeah vanity search is broken as hell imo too..
my d3m4n name comes up with a user "d3m4" only it drops off the N entirely and shows them instead.

but searching for yourself use "76561198174510278"

8 years ago
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for me too, ignored last symbol in my name.

8 years ago
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revilheart - revilheart > doesn't find
MaRsun - MaRsun > doesn't find
DominusFerrus - HorusDecem > finds it as HorusDecem (me)

8 years ago*
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8 years ago
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Now it's finding us.

8 years ago
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yea, i even tried double N (d3m4nn) to see if that would allow it to work, still same.. it seems to find the shortest possible match and stop there regardless if there is a better/closer match to the search.

8 years ago
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Heh I tried using my SteamID and it didn't work, now it does. ¯\(ツ)

8 years ago
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Yeah, I get the oops message trying to search by vanity name. SteamID64 works, though.

8 years ago
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I think it's been fixed. I was able to use it now.

8 years ago
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wow that was quickly fixed - yup worked now insta hit on search by sgt-name

8 years ago
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Thanks, it's been fixed.

8 years ago
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thanks xD
fixed my issue also.

8 years ago
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Thanks for fixing. :)

8 years ago
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aayyyy you go to another website and its no longer together with steamgifts integrated in one site :( thats lame to be honest now and so confusing :/ is there any chance it will come back to steamgifts?? please say yes

Edit: can we have a button to return to steamgifts on that other website like u guys did on this website? That would make it already a bit easyer to use both

8 years ago
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It used to be 2 different sites, then was merged into on with the redesign. But with the database being split into 2 completely independent sites, it's not likely that it could ever be merged again.

8 years ago
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ohwell gotta get used to it I guess, I was just getting used to all things on SG :/ why do they update when they are not even need, everything was working fine on SG, or, atleast for me it was..

8 years ago
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It's not like they would need to merge databases or anything like that, all they would need to do is add a button that links to steamgifts from steamtrades just like there already is the Trades button on steamgifts.

8 years ago
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A link to Steamgifts would be nice. In a bit it won't be relevant to every user of the site though since they will have different members.

8 years ago
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That is true, it's wouldn't be something major, just a convenience for us SG users.

8 years ago
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Why no link to the "Last" page on trade threads? This can get annoying quick with large threads.

8 years ago
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Some things that could be improved:

  • Too much wasted space on the homepage. I can only see a single thread without having to scroll down. The page here (notice the "/trades" at the end of the URL) looks much nicer because there's no giant blue bar taking up 75% of the page, but there is no way to directly navigate to it from the homepage. You would think that clicking the "trades" button at the top would do that but nope.
  • Once you are in someone's thread there is no button to go directly to the first or last page of the thread like there is here on steamgifts.

I would suggest making the homepage more compact, adding a separate button in the top bar that links to a reputation search, and adding buttons to take you directly to the first or last page of a thread.

8 years ago*
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First exps with site:

  1. Site is too white for me, rlly wish dark mode - DONE
  2. If i click on someones profile i cant see his trades nick...
  3. Notify about new messages is almost invisiable instead of (0) we have (1) etc, its not good visiable, would be colored or use "letter" icon or smth. Esp on phone its sooo unreadable
  4. If i want check user using Enhanced Steam it redict me to SteamGIFTS, and here isnt any link to his trading profile, so its useless. We need some connect - Need contact ES creator
  5. Where is "last" button in trade pages? Here is only next next...
  6. Missing blacklist thingy from here i want to know that! Also agin to link from trades to SG...
  7. I dont like it at all... Why this chage? It worked well before.. Now missimg lotta things before!

its somewhat important, no?

8 years ago*
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4.If i want check user using Enhanced Steam it redict me to SteamGIFTS, and here isnt any link to his trading profile, so its useless. We need some connect

Contact the dev of Enhanced Steam, it would be better if they updated from their end.

8 years ago
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Lazy to explain it, but I don't like at all this change, steamtrades looks ugly for me now and also don't like this separation. My 450 positive reps are now not visible on steamgifts, etc... :<

8 years ago
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I do agree that the reps should also be visible on steamgifts.

8 years ago
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Also my username is not visible on steamtrades! Please, fix that, fu that steam id, it's too complicated...

8 years ago
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I love that the new search function looks through the have and want list instead of only the title. Thanks for that cg

8 years ago
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It's been that way for over a year and a half

8 years ago
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for me it wasn't. It only searched thread titles before

8 years ago
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Yeah, they had kept the title search as well, but this have/want method was present since the merge in January 2015.

8 years ago
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I see the ability to click on SteamTRADES in SteamGIFTS, but not the other way around. Being able to access one another allows profiles to bounce back and forth without having to type in the URL address every time.

8 years ago
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I like it, but the top banner is too big, lots of wasted space.

Edit 1: Also it mentions I have 159 reviews, yet in the reputations it's only 150 positive and 0 negative. Is the reviews different from that?

Edit 2: Another question, is there a way to search the title and not just "want" and "have", sometimes I'd like to search for traders from a certain store and that info tends to be in the title not the "want" and "have" sections.

8 years ago*
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This comment was deleted 1 year ago.

8 years ago
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Ah thanks, that makes sense. I read it as the same thing, but now I see one is the ones you leave and the others is the ones you have.

8 years ago
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welp no longer as anonymous as expected but hopefully that's just an exception. Curious how this will be handled. Also, how do the reviews get selected for Voting? Are they just random or is there a pattern behind it.

View attached image.
8 years ago
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there must be a pattern XD, some reviews are from year 2012 and that lots of them contain the word scammer looks suspicious XD

8 years ago
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Comments are no longer anonymous since it was almost impossible to understand context on most reviews.

8 years ago
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we are voting on them from oldest to newest according to cg somewhere inside this topic (can't locate atm)

edit/update: couldn't find it cause it was a different thread, cg comment here

8 years ago
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system good so far, gotta check more then 10k feedbacks to waste time and actually help :P

8 years ago
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Looking good. My suggestion so far is to remove the bump message. It only takes extra time to click on and requires me to first zoom out completely to get rid off on mobile.

8 years ago
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Even better: Put an option to bump our trade posts without having to enter each of them to do so. xD

8 years ago
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I just went through a number of (traumatic) reviews and be warned because most are just a few words, insults, bullying and vengeance or tit for tat retaliation.

8 years ago
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This comment was deleted 1 year ago.

8 years ago
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The search system is broken, it gives me results that don't even contain the word I was searching for, they give me so many results that I can barely find what I was looking for, please change it back, it worked better.

8 years ago
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now the search also looks through the "have" and "want" blocks, not just the thread title.
Did you check if the rest of the thread contain the game you were looking for?

8 years ago
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I noticed, it's still annoying to enter each thread and search for a word in particular, I see how it can be useful but they should have kept the old search too.

8 years ago
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I would cry with happiness if new review voting system could help me to get rid off false negative feedback from my profile. But currently it's so useless and can't help at all. It should show the both feedbacks left by each other imho. In my case, I posted valid evidences as a respond on feedback page of guy who scammed by impersonator of mine. If reviewer could see my feedback too, then he/she can understand what's actually happened and decide with more accuracy.

Moreover, I strongly believe the guy who left negative feedback wants to punish me for his stupidity. I posted evidences on his steam profile too. So, there is no way he didn't see them. There should limit and ban people from steamtrades who abuse reputation system.

And there should be room to add info on rep page to warn new traders against impersonators scammers. Previously I used to ask traders to add warning note on their feedback on top of each page. Now it's all mixed. We need fixed space for it !

8 years ago*
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It's honestly shit. Too many scammers will now have their negatives cleared because the people they scammed didn't write a fucking essay on how they did it (why would you expect the newbies who didn't know enough to get scammed to somehow know that they should gather evidence on the trade that screwed them?).

Just because someone just said "-Rep, Scammer" it doesn't mean it's not true. Especially when you consider that person might have 10+ of those.
An easy improvement would be showing the rep of the people who left and who received the feedback, rather than just removing all of them...

8 years ago*
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Agreed.

8 years ago
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I like the biggest part of the redesign. The new profile page is great with all the new information. However, I have some suggestions and concerns:

  • Suggestion: It would be nice ot have a smaller top banner, it's wasting way too much space and makes exploring trades difficult.
  • Suggestion: The message when bumping a thread or marking messages as read is quite annoying because you have to close it with a click. It would be great if it would disappear automatically.
  • Concern: It's not possible to create a ticket anymore. Why has it been removed?
  • Concern: Vote On Reviews. Dozens of the reviews aren't anonymous at all. Besides that Vote On Reviews doesn't display the reply of the trader who recieved the negative reviews. I feel like this is breaking the review system.

More will be added to this comment later.

8 years ago
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These negative rews are funny, skip or decline on all non-proof reputations.... "scammer!!!" what a feedback?

8 years ago
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  1. No direct link between steamtrades and steamgifts. Should be done both ways
  2. Search not working.previous one was working fine.
  3. Do we get message notification while browsing at steamgifts? If not we should get.
  4. I dont understand vote on review concept. We cant get any info about the comment whats there to review in first place.. we have no idea if the accusations are true or false.
  5. Please remove annoying notification when bumping old trade pages..
8 years ago
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I Agree on all those points.

8 years ago
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What is the argument for splitting up the site into two projects, monetizing? I instinctively feel that there is now a market for a unified site. But what the hell do I know :) I might come to terms having to browse multiple sites.

8 years ago
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I want to propose a game. Let's drink shots every time the feedback is "scammer"

View attached image.
8 years ago
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8 years ago
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  • Suggestion 1: Re-enable the search option inside trade POSTS. When there were multiple pages in trade posts, I liked to check if another user has offered anything about the game of the post's creator. Now, it's impossible to search each page to check that. :(
  • Suggestion 2: You're saying that we should allow reviews that explain the reasoning behind their negative trading experience, but still, many people, myself included, haven't understood which can be considered a good negative review. What if someone says "He stole my game and didn't give me what he promised"? Is that a good review? Or he should be more specific, naming the games that they traded or wanted to trade?
  • Suggestion 3: Allow us to bump our trade posts without having to enter each of our trade posts individually.

I would appreciate it if you would check my suggestiong, cg. :) I would also add a trade FAQ suggestion, but it seems like there's no intention to do so. Many of the changes you did are really good though. Bravo! :D

8 years ago
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I got a question about voting on reviews. How should we vote if, for example, we see "traded for game name and it got later revoked", "he scammed me out of game name", "I gave him the key and he blocked me" etc. but without any proofs? The reasoning is kinda explained but since there are no proofs, should we treat it as "Do not sufficiently describe their trading experience but rely on general statements " and vote for removing?

8 years ago
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I wouldn't remove any of those.
How many scammers are going to get cleared because the 10+ people they scammed didn't know or didn't take the time to fill in exhaustive reports against him?

8 years ago
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well, I think we need more context. without it, if ppl don't provide proof (btw why? if I got scammed, I would write a detailed info with screenshots as proofs there), it's really hard to understand if it's true or not. On the one hand yes, they could be not bothering with writing a report and really got scammed, but on the other hand it could also be fake and the trade didn't even happen, or it was the trade with impersonator or smth else...

8 years ago
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Which is why I think we should be able to see the rep of the people involved.

Trading noobs are the ones most likely to be scammed and not be knowledgeable in filling in a thorough report.
How many valid -reps do you think involved proper evidence?

I would put my money on more -reps being true but unfounded than being false.

8 years ago*
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well I've seen several with proofs and voted for allow, but most are either just like I described or just 1-word or insult. so yeah, waiting on cg's answer on this I guess.

8 years ago
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Sure, some are thorough.

The point is that dismissing those without evidence without even considering how many of them there are against a single person is negligent and is liable to will hurt more people than it'd help.

8 years ago
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However, with separate databases, this will mean usernames on SteamTrades may differ from those on SteamGifts, and suspensions on one site do not affect usage on the other

This is a welcome change that I think was long overdue. Both parts of it, in particular the latter.


Anyway, nice changes overall. Replies to one's negative feedback(s) is a good idea, however the one thing I have an issue with is the negative review voting. With the way it is set up there is no context to it (and sometimes context means everything), plus you are only being presented one (likely biased) view and not both sides of the story. I mean, would you serve on a jury and then make a decision only ever being presented arguments by one side? Of course not. To me this makes voting on something without being presented enough information about it to make an informed decision both frivolous and irresponsible. The fact that these uninformed statistics are used as criteria to automatically remove negative feedback is the biggest problem that I have with it however. I'm willing to compromise on that and say go ahead and merely display the voting statistics (similar to how reviews across the internet are voted on for their helpfulness factor) despite what I mentioned above, however feedback should NOT be automatically removed and this is a glaring mistake in my opinion.

edit: also, what if I want to keep my -1? oddly enough it may actually help deter impersonators? That's the theory anyway =P

8 years ago*
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Not to mention that "lack of evidence" can mean you clear scammers of all the reports against them since you aren't even shown the rep of who left or who received it.

8 years ago
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Allow reviews that...
Explain the reasoning behind their negative trading experience

Remove reviews that...
Are related to events that took place prior to a trade (e.g. 'Low offer, wasted my time', 'Didn't follow through with trade')

What should I even do with reviews that are about someone being a jerk, offensive, flaming (hence negative experience) but also mentioning low offers and such. Hell, what on earth is negative trading experience? Can we now report then for being an asshole, or just straight-out scams? And if it is a scam, why is it sugarcoated as "negative trading experience" if someone stole our items/ money?

8 years ago
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